Hemanth Kumar
Suchst Du einen anderen Hemanth Kumar?
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Hemanth Kumar
As Oracle Service Cloud consultant my role included developing Strategies and Road map for Customers in CRM Space. Customer Interaction, Requirements gathering and Solution architecting. Defining/Designing end to end integrated CRM Solution and responsible for smooth deployments. Integrating with external systems, Mobile Application
- 1 year and 5 months, Jul 2017 - Nov 2018
Oracle Service Cloud Techno Functional Consultant
MindTree Ltd.
Oracle Service Cloud developer with a demonstrated history of working in the Information Technology and services industry. Skilled in Oracle Service Cloud, Customer Portal development, Expert knowledge in ROQL, Agent desktop functionalities like CPMs, Reports, SLA Workspaces and Workflows, defining user roles, custom objects and more. Good experience in Integration with SOA, ICS, CTI, Ionic framework, SFDC and Field cloud Integrations. PHP, MySQL, jQuery and CodeIgniter.
- 1 year and 8 months, Oct 2015 - May 2017
Oracle Service Cloud Developer
AST India
Oracle Service Cloud Developer. Customer portal development, CPM's, Custom Script development, ICS Integration, chat, CTI integration, Custom widgets creation
- 8 months, Feb 2015 - Sep 2015
Web Developer
Indglobal Digital Private Limited
Worked as a freelance web developer
- 2 years and 2 months, Jan 2013 - Feb 2015
PHP Web Developer
Bit Matrix Technologies
Web Developer
Ausbildung von Hemanth Kumar
- 4 years and 2 months, Jun 2008 - Jul 2012
Computer Engineering
Visvesvaraya Technological University
Sprachen
English
C1 (Fließend)
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