Henri Agaraj

I serve as a Product Owner in the Credit Risk Rating domain, reporting to the senior Product Owner and helping shape the vision and mission of the product. I lead a team of internal and external colleagues, building solutions that leverage AI-driven decision models and Open Banking APIs to improve customer experience and reduce fraud risk. By integrating external financial data and intelligent risk scoring, these products enable faster, more accurate financial decisions while improving security and operatio

I serve as a Product Owner in the Credit Risk Rating domain, reporting to the senior Product Owner and helping shape the vision and mission of the product. I lead a team of internal and external colleagues, building solutions that leverage AI-driven decision models and Open Banking APIs to improve customer experience and reduce fraud risk. By integrating external financial data and intelligent risk scoring, these products enable faster, more accurate financial decisions while improving security and operatio

At BMW Group Financial Services IT, I lead the architecture, implementation, and adoption of a company-wide observability platform spanning business-critical applications and international markets. Working closely with engineering teams, business stakeholders, I help drive observability standards and platform adoption across the organization. My focus is on designing and operating telemetry pipelines that unify stateless and stateful observability data, enabling teams to analyze high-cardinality metrics, lo

At BMW Group Financial Services IT, I lead the strategy, architecture, and adoption of a company-wide observability platform supporting business-critical applications across 20+ international markets in a highly regulated financial services environment. I work with engineering, platform, and business stakeholders to define observability strategies, build business cases, drive platform adoption, and translate technical capabilities into measurable business outcomes. My responsibilities include developing str

Oversaw highly complex maintenance and transformation projects across Italy and the UK, ensuring alignment between business objectives and IT delivery. Simplified end-to-end architectures across multiple systems and teams, reducing operational complexity and improving efficiency. Served as a bridge between business stakeholders and multiple IT providers, coordinating requirements, timelines, and solution delivery. Planned the migration of on-premises solutions to the cloud, defining the roadmap, technica

Owned the lifecycle management of business-critical credit risk applications across Italy and UK markets of BMW Financial Services. •  Led requirements analysis, translating business needs into technical solutions and delivery roadmaps. •  Led the migration of business-critical applications from on-premises environments to cloud-based platforms, defining migration roadmaps and managing cross-team dependencies. •  Coordinated releases, rollouts, and change management activities across business and technolog

Provided consulting, architecture, and development services for global enterprise customers including Vodafone and BMW. Supported Vodafone's ESB platform using Splunk for monitoring and operational analytics, while collaborating closely with business and technical stakeholders to deliver scalable enterprise solutions.

Independent development of a Java/JEE-based application (Master’s thesis). Participation in the analysis and solution of development tasks in various EU research projects.

Contributed to multiple EU research projects, covering requirements analysis, solution design, software development, and prototyping

Selected based on academic performance to support lectures, tutorials, and student mentoring activities in Object-Oriented Programming.

Definition of requirements and objectives; information architectures, interaction concepts, and GUI design; implementation of a prototype in Android/Java and Apple iOS/Objective-C; evaluation methods and testing procedures to ensure the quality of the developed prototype.