Henrik Voss

In charge of retail stores, marketing channels and Ecommerce activities as well as the omnichannel strategy for the company incl. entire P&L responsibility

• Development of a new multi channel destination for sustainable premium lifestyle products • Development of the business plan and responsible for the ramp up of the online shop incl. all interfaces (logistics, payments, software, ERP etc.) for international markets • Acquisition of merchants and development of pitch presentations, contracts and legal terms • Recruitment of new team members for dedicated areas

Build & manage the retail channel for goods at Groupon. Managing a sourcing & sales team in the fastest growing eCommerce company including P&L responsibilties to offer best national deals for customers, build strong cooperation with key accounts, develop conceptual set up for new deal formats.

Managing a sourcing team and different deal fomats including budget responsibilty to get best inventory / deals on eBay, scale our merchants, satisfy customer/buyer needs

People Manager of up to 110 employees incl. Team Managers and Specialists in a fast growing Customer Service department, budget responsibility, recruitment of employees, process improvement, capacity and resource planning, definition of service level agreements and quality standards, reporting to executive management, build up strategic partner management with vendors & country operations, relationship management with authorities & rights owners, internet security, anti-counterfeiting, anti piracy,

People Manager for a sales team of up to 25 employees in retail, enterprise resource planning, supply management, customer service management, complaint management, relationship management, supervising cash register procedures, project management, analysis, reports and presentations based on company KPI's, visual merchandising, purchase & planning

people management of up to 20 people in retail, resource Planning, budget & cost control, supported store openings in Scotland / Ireland and Niketown Berlin, supervising sales floor and cash register procedures, training & development of employees, organization of local marketing and retail events, visual merchandising