Himanshu Choudhary

Service Engineer| Service and Support | Driving Quality & Innovation

Angestellt, Service Technician, Giesecke+Devrient GmbH
Student, Management Of Business Administration, New European College, Munich
Lengdorf, Deutschland

Fähigkeiten und Kenntnisse

Software Testing
Business Development
 Strategic planning
Management
Marketing
 Product and service sales
 Team leadership
Consulting
Support
Banking
Business administration
Microsoft Excel
Currency
Account Management
Bankwesen
Technologie
Reporting
MS Office
Customer Relationship Management
Bank
Treasury
Agile Methods
Technical Documentation
SQL
Reliability
Integrity
Responsible
independent
Team work
Communication skills
Speed
Test Case Design
Engineering
Application
Maintenance
Electronics
Inside Sales
Customer Support
English Language
Field Engineering
Error analysis
Test method

Werdegang

Berufserfahrung von Himanshu Choudhary

  • Bis heute 7 Monate, seit Jan. 2025

    Service Technician

    Giesecke+Devrient GmbH

    Conducting installation, inspection, and servicing of the BPS X9 at customer sites. Performing preventive maintenance, fault diagnostics, and repairs to ensure optimal system performance. Supporting system upgrades and software updates for enhanced efficiency. Providing technical training and user guidance to clients for seamless operation. Ensuring compliance with quality standards and optimizing performance for high-speed banknote processing.

  • 11 Monate, Feb. 2024 - Dez. 2024

    Application Tester - Currency Adaptation

    Giesecke+Devrient GmbH

    Conduct adaptation tests according to specifications and standards, creating test banknotes and reporting results. Support improvement of test methods and evaluation processes, summarizing findings in quality reports. Assist in adaptation work by selecting banknotes, organizing data, and creating SAP article numbers. Manage digital filing systems, support certification processes, and address test inquiries. Actively participate in operational meetings and configure testing setups. Optimize data acquisition

  • 1 Jahr und 4 Monate, Okt. 2022 - Jan. 2024

    Working Student in Adaptationstests

    Giesecke+Devrient GmbH

    • Responsible for raw data recording on various banknotes processing systems (BPS-C segments) for adaption testing • Developed comprehensive process documents for capturing and organizing raw data, ensuring accuracy and efficiency in data management • Collaborated with various business verticals and teams to address and fulfil customer requests, ensuring prompt and satisfactory resolutions • Established and implemented standardized test cases to optimize and maintain data recording processes

  • 4 Monate, Juli 2022 - Okt. 2022

    Sortation associate

    Amazon Logistics

    • Processed VAS (Value Added Services) as needed • Sorting, scanning, and stacking packages on pallets • Used technology like scanners, computers, and handheld printers • Managed incoming inventory and optimized the workflow as required

  • 4 Jahre und 3 Monate, Sep. 2017 - Nov. 2021

    Bank Clerk

    Punjab National Bank

    Treasury • Collaborated with cross-functional teams to ensure accurate cash flow reporting and planning, resulting in a 30% reduction in forecasting errors Planning & Development • Developed financial reports and presentations to assist C-level executives in analytics on credit and budget plans Marketing & Sales • Created practices to promote bank products and services more effectively resulting in increased customer satisfaction by 30% Loan and Debt Recovery • Negotiated & ensured 100+ payment arrangements

  • 3 Jahre und 2 Monate, Juli 2014 - Aug. 2017

    Head Cashier

    Punjab National Bank

    Customer Relationship Management • Implemented a solid escalation process for complex customer complaints, resulting in a 20% decrease in complaint resolution time • Established and maintained cordial relationships with customers, resulting in a 15% increase in customer satisfaction and retention rates Cash Management • Maintained standard procedures and created new systems to optimize cash inflow from different business activities, resulting in a 30% increase in cash flow

Ausbildung von Himanshu Choudhary

  • Bis heute 3 Jahre und 9 Monate, seit Nov. 2021

    Management Of Business Administration

    New European College, Munich

    (Affiliated To Wittenborg University of Applied Science, Netherlands) •Management Accounting & Finance •Marketing Management •Research Methods Introduction •Human Resource Management •Operations Management •International Management •Information Management •Globalisation, Society & Culture •International Corporate Sustainability •Business Statistics •Strategic Management •International Consultancy

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Hindi as First language

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