Hitesh Salunke

IT Infrastructure, Operations and Security. OT Security Project Management Scrum Master Backup Solution Digital Forensics Cloud: Azure, OCI and GCP Works with business lines and IT core services initiatives in the design of distributed systems infrastructure; including servers, storage, and workstations, to meet business goals and remain financially responsible to the enterprise.

Responsible for all day-to-day Server activities, end user requests, racking of equipment, cabling and labeling, decommissioning of systems, system tracking and documentation and documentation updates · Performed system maintenance duties such as system backups and file restoration from both disk and tape backups. · Handled company layer 2 switching responsibilities single handedly. · Configured and upgraded Cisco Adaptive Security Appliances and firewalls.

Meet customer requirements through first contact resolution. · Confirm customer understanding of the solution and provide additional customer education as needed. · Prepare complete and accurate work and update customer file.