Hoang Long Nguyen

Led global Salesforce platform implementation across 4 countries, managing €1.5M budget, 25-member team, and C-level stakeholders. • 100% on-time delivery with 0 go-live incidents, 95% satisfaction • 67% faster delivery (99 vs 180 days) • Cross-functional collaboration across time zones • JIRA, Confluence, Agile/Waterfall methodologies

Drove digital transformation for PMO Team across 4 departments using JIRA & Confluence. • Standardized workflows & enhanced collaboration • Led "New Way of Working" initiative - significant reduction in duplicates • 95% UAT test coverage • Broke down silos, reduced handoff time • Lean Six Sigma principles for continuous improvement

Led end-to-end Odoo ERP implementation projects for clients in FMCG, Supply Chain, Manufacturing, Financial Services, Civil Engineering and e-Commerce. Conducted on-site business analysis working directly with C-level executives and SMEs. Gathered requirements through stakeholder workshops and designed tailored ERP solutions. Collaborated closely with Agile development teams. Managed client relationships post-implementation. Participated in sales meetings. Built expertise across multiple Odoo modules.

Worked in HR Operations. Designed VBA automation solution for reference letter creation process, cutting handling time by 80%. Served as frontline contact for employees across German and English-speaking markets. Managed data across HR systems including Workday and ServiceNow. Created official HR documents in German and English. Mentored team members and trained new hires. Conducted quality assurance activities. Continuously improved documentation and drove efficiency initiatives.

Human resource, Corporate Governance, Business Administration