Houssem Eddine Cherif

is available. ✅

Bis 2023, IT Consultant, Amaris Consulting
Bremen, Deutschland

Fähigkeiten und Kenntnisse

IT Service Management
Process Optimization
Team Management
IT Support
Warehouse Management
Supply Chain Management
Data Analysis
IT-Incident Management
Problem-Management
IT-Consulting
IT Project Management
Service Management
Help desk
IT Application Management
Application Support
Critical thinking
Team work
Communication skills
Commitment
Flexibility

Werdegang

Berufserfahrung von Houssem Eddine Cherif

  • 7 Monate, März 2023 - Sep. 2023

    IT Consultant

    Amaris Consulting

    As a Run manager, I play a key role in maintaining sustainable business operations across the supply chain lifecycle. My responsibilities include overseeing incidents and service requests from qualification to resolution, leading mobilization units, managing escalations, and ensuring effective communication with stakeholders. Additionally, I contribute to reporting, monitor key indicators, and facilitate post-incident reviews for continuous improvement.

  • 2 Jahre, Juli 2020 - Juni 2022

    Application Support technician

    Kopileft Services

    As a Technical and Functional Support Technician, I ensure smooth software operations for clients, leveraging expertise in material management, logistics and distribution processes. I provide end-to-end support, diagnose and resolve complex issues, and contribute to knowledge management by sharing insights and documenting solutions.

  • 1 Jahr, Juni 2018 - Mai 2019

    Managed Print Services Engineer

    HP Inc

    As a Fleet Management Engineer at HP Inc, I ensure smooth printing operations for multiple business accounts. I oversee fleet deployment, implement tailored printing solutions, and monitor printers’ performance to maintain optimal functioning and uptime. Additionally, I manage supplies and proactively address operational needs to enhance efficiency and customer satisfaction.

  • 4 Jahre und 11 Monate, Aug. 2013 - Juni 2018

    Help Desk Support Specialist

    Concentrix

    As a Help Desk Technician at Concentrix, I provided technical and commercial support to consumers of Bell Canada products and services. I diagnosed and resolved hardware, software, and network issues, meeting contractual KPIs by accurately documenting interactions and maintaining positive client relationships through effective communication.

Sprachen

  • Arabisch

    Muttersprache

  • Französisch

    Fließend

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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