Hrvoje Biscan

- supporting databases instances according to defined policies, processes and procedures - developing and documenting standard operating procedures and general technical documentation - performance tuning, troubleshooting, database design and implantation - support CI/CD tools

Administering migration and operational reports applications. Administering Issuing BI applications on Cloud AWS infrastructure. 3rd level support, deployment and monitoring of above mentioned applications to ensure high availability of critical functions. Maintaining operational and infrastructure documentation for the department. Providing technical expertise during the integration of new applications. Actively involved on migration projects as Data analyst and acquiring consultant in data migration.

Coordinating daily jobs and managing projects on which department is involved in. Coordination with other company departments and Erste Group entities. Managing department’s people resources. Managing outsourced core system and head of development for all in house development. Managing department activities within PCI DSS and GDPR compliance project.

Head ETL developer for Diners card management system migration on new platform - data migration from XBased system ( Recital ) to relation database ( MS SQL database ) - optimization - enhance supportability and identify performance bottlenecks in the new system Coordination of other department projects ( DWH, Reporting ). Lead developer for in-house inventory application. Maintaining outsourced core system solutions ( deployment, coordination ). MS SQL Server DBA. Customer support 24/7/365.

ETL developer for Diners card management system migration on new platform - data migration from XBased system ( Recital ) to relation databased ( MS SQL database ) - optimization - enhance supportability and identify performance bottlenecks in the new system Lead developer for in-house inventory application. Report developing on MS Analysis services and MS Reporting services. MS SQL Server DBA. Customer support 24/7/365.

- lead developer for in-house inventory application in .NET. Working closely with group clients to establish system design specification as business analyst prior to development. Creating all necessary documentation. Maintaining end solution. - lead developer for start-up in designing first DWH and data model based on MS SQL 2012 server and MS SQL Analysis services

Designing and developing core payment system for eCommerce and POS credit card transaction processing. Integrating Webteh eCommerce Payment Platform with major banks in the region: Intesa SanPaolo Card in Zagreb, Erste Card Club, Bank of Split ( Societe Generale Group ), Bank of Zagreb ( UniCredit Group ) and Atlasmont bank in Podgorica. Developing and managing 3D secure merchant plugIn. Customer support 24/7/365.

Head developer on PowerZac Crypto server, settlement export module.. Development of EMV Card Lifecycle management system and PowerZac core system. Front end client GUI interface development. Project manager for Erste Card Club and Splitska Banka ( Societe Generale Group ) business implemenations. Also actively involved in Intesa San Paolo Card, Mobil-Cash, Cetrel and Konzum projects. 24/7 customer support.

Computer science, crytpography