Igor Jovanovic

- I provide direction and technical leadership; acted as technical resource in all phases of the development and implementation process - Project Implementation of IT infrastructure on 12 locations in Serbia - Develop and build partnerships with strategic service delivery partners, local third-party vendors, subcontractors and specialist consultants - Manage teams of vendors on all locations - Ensure respect deadlines, best quality and cost efficient IT projects according to budgetary targets

- CTO/CIO for Project - ”Restoring, conservation and revitalization of the Nebojsa Tower and making of permanent museum exhibition” - Partnered with multiple vendor teams to ensure appropriate integration of functions to meet exibition goals; Identified and defined necessary exibition enhancements to deploy new exibiton standards and practices - Oversaw and quality controled of the on-site Operations teams via vendor/partner contracts and relationships

- Was responsible for all IT matters (Procurement, Asset management, Servers, Network, Clients, Projects, Hardware, Software, etc. ) at Microsoft Serbia (Sales Office ~ 50+ FTE's, 20+ Internal Vendors) - Led the regional internal Microsoft IT programs between April 2005. and August 2009. - Managed the IT operations at Microsoft Montenegro, Microsoft Bosnia, Microsoft Macedonia between April 2005. and August 2009.

- Responsible for all external projects and events organized by Amcham - Consulting and Technical support in all fields - Partnered with multiple vendor teams to ensure appropriate integration of functions to meet projects and event goals

- Siemens VDO training for Management and Quality Assurance in Automotive Fleet Management Software and Solutions - VDO Fleet, VDO Dayton, VDO Tis, VDO Fleet Manager

- Tier 1 & 2 support: Internet (DialUp & ADSL) ~ 75.000 Users Web Hosting support (Virtual & Shared) VoIP support Abuse Network Monitoring - Tier 3 & 4 support: MDaemon Mail Server

Administrative and technical work with dial-up users

- Consultations and supply of computer equipment - Installation, setting up and configuration of Operating Systems, relevant office programs and network environment - Service of computer equipment - Education of employees for work with computers, Windows OS, and basic office programs

- Consultations and supply of computer equipment - Installation, setting up and configuration of Operating Systems, relevant office programs and network environment - Service of computer equipment

Computers, Microprocessors