Dipl.-Ing. Igor Zupan

• Defined and executed the product roadmap and backlog prioritization for advanced autonomous driving service solutions ensuring alignment with business goals and milestones delivery • Led the Product Discovery Process, working closely with R&D and Design teams to provide innovate self-driving service • Collaborated with engineering, UX/UI, and business stakeholders to ensure seamless product development • Managed cross-functional teams (Tech, Design, Research) delivering features to improve customer exp.

• Associates coordination, consulting, project management, meetings with clients and partners • Achievements: co-maintaining small family company on demanding market

• Managed product ownership for two agile teams (local & remote (India)) ensuring smooth PI planning and iteration execution • Developed and led the Euro conversion roadmap for a major Croatian bank’s ATM network, ensuring seamless currency transition • Prioritized and maintained the product backlog, balancing business needs and technical feasibility • Earned Nets CEE Recognition Award (2021) for outstanding performance in payment solutions

• Led ATM systems integration, certification, and compliance for Visa, Mastercard, Diners and UnionPay schemes • Designed and deployed new ATM services, enhancing transaction efficiency and security • Acted as an extended member of security and compliance teams, ensuring adherence to industry mandates

• Successfully delivered IP Centrex project to biggest Saudi-Arabian telecommunication company (STC) • As a Solution Architect and main project technical contact point in multicultural environment maintaining daily customer communication • Managing internal and external resources and reporting directly to Program Manager • Main technical contact to STC for delivery of IP Centrex project • Documentation creation (LLD, SD, PAT), Customer Presentation and Pre-sales activities support

• Successful swap of entire “T-Com Croatia” switch network (Extreme Network switches), configurations, installations, upgrades and maintenance • Installation, integration and administration of hiX5300 (DSLAM & IPTV), SW testing - On-call duty 24/7 • Configuration, installation, upgrade/maintenance of switches, diagnostics, log analysis and ticket handling • Supporting IMS/FMC projects, NE (Network Engineering), IMS FMC, TPS FMC (Technical Product Support), IMS FMC (Fixed Mobile Convergence), System Test