Iluna Courmadias
Werdegang
Berufserfahrung von Iluna Courmadias
- Bis heute 23 Jahre, seit Okt. 2003
Senior Operation eProcurement Specialist
BravoSolution SpA
mainly presales activities, providing strategic product documentation related to new releases of the software sourcing platform (versioning) and dedicated training sessions. Sometime also supporting sales department while preparing specific tender documentation, scouting and outbound compaigns
- 3 Jahre und 1 Monat, Sep. 2000 - Sep. 2003
Customer Service Manager
BravoSolution Spa
I’ve worked in BS as Market Operations Center Manager, coordinating customer service support activities related to the e-sourcing tools, particularly giving assistance during e-procurement events. Start-up and CRM successfully experienced.
- 1 Jahr und 3 Monate, Juli 1999 - Sep. 2000
Call Centre Supervisor
Banco Ambrosiano Veneto
I’ve worked as Call Centre Supervisor for Banco Ambrosiano Veneto, “Banca Intesa” Banking Group, Milan branch. I have collaborated to the start-up of the first internet banking project ”Banca Proxima” in Banco Ambrosiano Veneto, today Banca Intesa Group, Milan branch.
- 2 Jahre und 7 Monate, Jan. 1997 - Juli 1999
Customer Service Agent
Citybank
I’ve worked with Citibank N.A., Milan branch, in the Securities Services Dept. I was encharged to support daybyday Morgan Stanley’s settlement activities of on italian equity market, monitoring their global custody cash accounts.
- 7 Jahre, Jan. 1990 - Dez. 1996
CC Senior Operator
Telecom Italia Mobile SpA
1990-1995 Telecom Italia SpA as call center operator 1995-1997 Telecom Italia Mobile SpA as Senior Operator by Customer Care Offices, in Milan.
Ausbildung von Iluna Courmadias
- 5 Jahre und 6 Monate, Nov. 1990 - Apr. 1996
Laurea in scienze economiche e bancarie
Università Cattolica Sacro Cuore di Milano
tesi in diritto degli intermediari su "Il Consiglio di Borsa"
Sprachen
Italienisch
C2 (Verhandlungssicher / Muttersprachlich)
Englisch
C1 (Fließend)
Deutsch
B1-B2 (Gute Kenntnisse)
Französisch
A1-A2 (Grundkenntnisse)
Griechisch
A1-A2 (Grundkenntnisse)
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