Ilya Shefer

• Coordinate activities of sales department concerned with the pricing, sales, or distribution of SEM* products. • Review financial statements, sales and activity reports. • Determine product range to be sold. • Plan and direct sales promotion activities. • Manage ordering of products and distribution across warehouses. • Recommend modifications of products to improve their market demand. *SEM - a Caterpillar brand, www.semmachinery.com

• Prepare training budget for CIS trainnig department. • Analyze training needs to develop new training programs or modify and improve existing programs. • Confer with management and conduct surveys to identify training needs. • Plan, develop, and provide training programs for technical, commercial staff and line management. • Coordinate general training schedules.

• Obtain management skills in technical trainings in European dealership. • Analyze technical training system in CIS dealerships. • Implement learning management system in deanships in CIS countries.

• Direct and coordinate activities of sales department concerned with the sales of spare parts. • Review operational records and sales reports and determine profitability. • Oversee regional and local sales representatives. • Hire, train, evaluate, or discharge sales staff. • Monitor customer preferences to determine focus of sales efforts. • Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.

• Sales of Caterpillar road construction and earthmoving machines (2008-2011). • Sales of Hyster heavy forklifts and reachstackers (2006-2008).

• Sales of used trucks and commercial vehicles.

Economy and enterprise management