Imanreza Imani

Advise and sell our products (Sightseeing & Icebar) and all main attractions of Berlin to the visitors of Berlin Help and assist the tourists of Berlin to find our services and provide all relevant information Work together with the bus drivers team to provide the best possible service

Implemented and maintained ISO 9001-compliant QMS. Monitored production processes using statistical process control (SPC) Performed root cause analysis and implemented corrective actions (CAPA) to resolve quality issues Managed a team of 10 quality inspectors, providing training on quality standards and testing procedures Designed and executed product testing protocols to meet ASTM, ISO, and EN standards. Reduced material waste by 15% and improved production yield by 10% through process improvements

Develop and maintain strong relationships with customers, ensuring their rental experience and satisfactory with high customer service Reduced operating costs by 15% and maintained a 60% Gross Profit Margin through optimized resource allocation Expanded the fleet with 46 vehicles, achieving an ROI of 116% and increasing bookings by 78% Designed loyalty programs, boosting repeat bookings by 20% and attracting 2,800 new customers Improving vehicle turnaround times by 30% and reducing errors by 25%