Ina Kahl

• Planning and implementing strategic in-app campaigns in Intercom • Planning and sending mailings to existing customers (new Products, general information, pricing etc.) • Responsible for the Shipcloud Helpcenter (content creation) in cooperation with Product Management and Marketing • Project Management: Engaging in various client related projects (with Product Management, Sales and/or Marketing) • Upselling parcel logistics to existing SAAS clients and following up on the whole sales cycle

• Exceeded target via high-quality of calls, E-Mails and Social Media prospecting. • Identified and nurtured new business opportunities in Germany. • Identified and fostered relationship with key stakeholders and decision-makers. • Developed and maintained lead generation campaigns. • Proactively sourced and secured new leads via Internet, and social media monitoring. • Created Sales Opportunities and planned the next steps with the AE.

• Generated new business opportunities. • Researched potential prospects in the industry. • Engaged with senior-level stakeholders from SMB and Enterprise accounts and scheduled meetings for the AE. • Identified and qualified new key contacts on Social Media. • Developed targeted lists, call strategies, and messaging to drive opportunities and book meetings for the AE in the DACH region.

• Built and developed robust relationships with Business Partners and internal Lenovo Product Managers. • Sourced and secured leads for conversion into opportunities. • Provided a robust pipeline while managing over 1,000 German and Austrian-based resellers. • Qualified and identified potential new partners. • Screened, resolved and redirected incoming account enquiries in alignment with strict service expectations. • Delivered first-class proactive and reactive sales support to a diverse account base.

• Exceeded sales promotions within my district via phone. • Engaged with Key Accounts within my district and built good relationships. • Aligned with the Sales Representative. • Supported Sales Representatives to achieve their goals. • Promoted and introduced new products via phone. • Checked that all our products were available and not out of stock. • Managed the incoming product orders in our SAP System and handled incoming reclamations from our customers in Germany.

• Responsible for my own projects. • Supported the customer to create a business brochure, which is based on advertisements from their suppliers and partners. • Advertising sale in corporate brochures. • Supported the suppliers or partners to choose and create an advertisement in the brochures. • Cold calling to generate interest in our product.