Indeewara Subasinghe

Strategic support to senior management inclusive of business process re-engineering, Process mapping, Performance analysis tools introduction and ISO Standard operating Procedure creations. Introduced new fleet management system & cost reduction / waste elimination programs. Developed master MIS for finance and introduced Electronic time capture system V3.12 to manage employee attendance.

Team Leader for Cheques department, Signature repairs & Account closure risk management services. Contact point for collecting & distribution of Management Information, Outside the SLA (Service Level Agreement) analysis report. HSBC Change Management System (CMS) Site point of contact for Group Service Center Colombo. Initiated Signature repairs process re-engineering through Six-sigma Black belt

Planning, organizing daily retails sales operations inclusive of general administration procedures, Submitting sales analysis to the senior management, Cost-effective corporate purchases and controlling and directing 90 employees in retail sales operation.

Target marketing for new clients, conducting demonstrations, lectures and training programs for new customers. Managing accounts & increasing sales through promotional /marketing activities.

Providing exclusive personalized, European and Arabic Customer Services, technical support and after sales services throughout the emirates.

Co-founder / project coordinator, doubled the ROI within 36 months. Introduced new scientific system procedures in perishable live cargo export operation. Specialized in Breeding, Culture and Management of Ornamental Fish.

Economics & Commerce