Irene Kitzberger

Lead improvement projects in the area of returnable packaging material management with Internal and external stakeholders (e.g. our logistics partners) in order to reduce losses of, for example, pallets Build up reporting and provide insights in key RPM flows for both domestic and export markets Manage operational decisions on transport and storage of returnable packaging materials Actively work on expanding the knowledge of RPM within the S&OP team as well as in other departments (sales, logistics)

Management of the integration of the supply chain business processes within the implementation of SAP SD (SAO Sales & Distribution Module) to replace the current AS400 based IT system called Gambrinus Implementation of a national system for transport planning of the truck fleet

Conception and implementation of an LCM model (Logistic Cost Model) National LCM project manager Design & adjustment of building & warehouse plans in Auto CAD Contribute in national projects

Project leader of a national project called “Simplification” with the scope to disburden the sales representatives from administrative tasks in the office to use this time for customer contact

Planning, leading & implementing of TPM projects (Total Productive Management) Lead of the brewery logistics pillar in the brewery Zipf Further development of the national TPM program in cooperation with other regions Conception & coaching of TPM trainings, process analysis and deviations management Process responsibility for event management in region west in the implementation phase

Training in the logistic & distribution resort with focus on daily business in logistics Warehouse replenishment Route planning of the fleet Cash settlement Personnel planning Inventory management Job rotations in different warehouse locations to get trained on all the relevant logistics processes Analysis of regional deviations and proposal of improvement possibilities Team member in regional projects

Order & contract management Request & review tenders, Office management Appointment & meeting coordination Create & review presentations, Organization of events Administration of the customer data base Preparation of training material

Team member of the online editorial office Actualization & optimization of the various Raiffeisen websites Internet projects, market and competitor observation

Master thesis in information management “Strategic implementation of information management systems in the flower trade business by the example of Holland Blumen Mark Gesellschaft m.b.H.”

Exchange Semester

Bachelor thesis in marketing „Marketing-Mix in electronic commerce in B2C” Finance paper for a company project with Raiffeisenlandesbank Oberösterreich AG “Application of the balanced scorecard concept in e-business”