Irina Emelianova

- Implemented and executed the release management process for SAP S/4 HANA/MDG/BW implementations - Implemented SAP Request for Change (RFC) pipeline management process to bridge the gap between Business and IT stakeholders. - Was in charge of Test Management for SAP ERP projects like migration to SAP S/4 HANA, SAP S/4 HANA version upgrade, SAP S/4 HANA roll-outs to multiple countries - Implemented robust automation suites with use of Tricentis Enterprise Continuous Testing, reducing manual effort by 90%

Service manager for portfolio of global finance applications. Service 10k+ end users worldwide. Building, developing and managing geographically spread team of 6 internals, located in Europe, Americas and Asia Pacifica. Building and implementing strategy for support internalisation and gradually transferring services from vendor to internal team. Managing relationships with business customers. Managing vendor providing services on-shore and off-shore.