Irina Santo

Provides tailored customer operations support. Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. Executes customer operations policies and procedures.

Managing logistics operations and customer delivery expectations. Coordinate processes to ensure customer satisfaction Drive locally, the customer operations strategy of the region in terms of Motorola Distribution strategy and order lead-time management. Identify processes improvement areas and implement fixes Coordinating and controlling the order cycle with associated information systems Liaising and negotiating with customers and suppliers Managing financial issues with customers and suppliers.

Organize BTL activities related to the support of sell-through and sell-out programs •Enhance Motorola’s presence in-store •Co-ordinate Sales incentives’ programs •Follow-up and controlling of what is being issued •Production of POS material (leaflets, brochures, posters, etc) •Funds Coordination through an internal approval process Managing and coordinating logistics operations for key accounts within Motorola Romania •Develop and sustain good relationship with customers / distributors

International Trade

International Business