Ing. Isaac Rwankoba Mwesigwa

Responsibilities: VAS Operations Management, Projects management & Engineering and Deployment of VAS products. Current Profile  Manage Company technical operations and tech team.  Plan and Coordinate Integration of VAS in the Network  Supervise and guide software development team  Review customer feedback with team and provide technical solutions  Ensure Backup, Security and Asset management.  Manage support team roster.  Research new VAS Business solutions suitable for business

VAS Operations Management, Projects management  Ensured Service Uptime, on time KPI Signoffs, Capacity and Performance management.  Performed Operations & Maintenance daily tasks on the network VAS services (SMSC, MMSC, WAP gateway, CRBT, Roaming solutions, MSDP, SAPC, USSD Gateway, M-Commerce to mention but a few).  Accountable for all technical delivery issues relating to 24x7 operations  Managed the operational delivery of service to the assigned statement of work from ongoing projects

VAS Planning, Projects management, Design & Development of new VAS solutions.  Planned and Coordinated Integration of VAS and IN nodes in the Network.  Performance KPI Reporting & Analytics. Product Capacity planning.  SMSC, MMSC, WAP gateway, CRBT, Roaming solutions, MSDP, SAPC, USSD Gateway, M-Commerce to mention but a few  Designed & developed in-house VAS solutions through programming.

Electronics Telecommunications ICT