Isabella Altergott

o Conducting education-based sales conversations and closing purchase contracts o Advising customers on financing and leasing matters and placing bank requests o Building strong profitable relationships with clients via phone, written, face-to-face and in presentations o Keeping constant contact with new and existing customers to maximise service, sales and customer satisfaction o Constantly working on improving the sales process to ensure the unique Tesla experience was provided to all customers

o Generating and qualifying leads o Presenting Tesla’s product on inbound and outbound activities o Supporting in the sales process by analyzing customer needs, presenting the Tesla products to potential customers, co-piloting test drives and conducting sales conversations and discussing financial solutions o Maintaining customer data in a CRM software (Salesforce) o Cooperation with service and delivery team

o Generating and qualifying leads o Recruiting event partner and organizing and attending sales promotion and marketing events incl. researching venue, cost and value add o Ensuring a fluent communication between the marketing and sales department as well as proving marketing tools for the sales team o Administrative support in various store matters

Organization of customer events and workshops Conception of a market overview with vehicle and competitor information Maintainance of intranet website of the department

- Conception of a new training concept on pricing topics - Setting-up a tool for global data collection and analysis for technical price adder including process definition - Cost statistics

International Negotiations, Business Strategy and Decision Making, Intercultural Management, Rhetorik

International Management, Controlling