Ivan Barumov
Angestellt, Batch & Scheduling Technical Support Engineer II, Hewlett Packard Enterprise
Sofia, Bulgarien
Werdegang
Berufserfahrung von Ivan Barumov
Bis heute 8 Jahre und 9 Monate, seit Aug. 2015
Batch & Scheduling Technical Support Engineer II
Hewlett Packard EnterpriseTechnical support specialist II in Batch and Scheduling team. Taking major role in the support of Automic UC4 customers in internal for HP German Customer Centre. Maintaining also the automation technologies IBM TWS, CA Autosys. On-boarding new customers and leading KT processes. Single point of contact role for the new customers.Managing the daily workload coming to our team. Performing internal trainings sessions
2 Jahre, Sep. 2013 - Aug. 2015
Batch and Scheduling Support Engineer
Hewlett Packard
Main job responsibilities: • Managing the daily workload coming to our team. • Troubleshooting monitoring tickets using instruction based documentation • Escalating to higher lever of support when the situation requires it. • creating/modifying jobs, flows, calendars, dependencies • troubleshooting infrastructure(server, agents) problems and malfunctions
7 Monate, März 2013 - Sep. 2013
software packaging specialist
Adecco
Project for HP with main task to analyze software and prepare them for automation delivery via SCCM. Testing and troubleshooting different software. Windows registry configuration via scripts. VB, C#, batch, automation tasks. Fully automating software installations and configurations.
Ausbildung von Ivan Barumov
3 Jahre und 11 Monate, Sep. 2008 - Juli 2012
information brokerage
The University of Library Studies and Information Technologies
researching and analyzing information in IT. Programming, Administration.
Sprachen
Englisch
Fließend
Russisch
Grundlagen