Ivan Begovic

Country manager micro mobility Croatia, Slovenia ⊱Country launch manager for Italy ⊱Interim country manager for Romania ⊱ Managing operational and logistic teams in 2 countries ⊱ Managing micro-mobility expansion projects in 4+ countries. ⊱ Ensuring commercial success through private and public partnerships ⊱ Full P&L ownership with steady operational profit results resulting in positive EBITDA in 1st year of operations in two countries + full profitability in other countries

• Coordinated communication for an online multinational team • Created and implementing communication strategy

Digital Transformation Department Demonstrating the business value of new solutions to potential and existing customers, performing ROI and feasibility analysis and implementation of solutions are daily activities of the department and over-arching sector for strategic initiatives and innovation.

Ensuring user satisfaction by effectively resolving issues and educating both riders and drivers in less than 24 hours of inquiry, reflected through >90% Customer Satisfaction (CSAT). Supporting supply growth by onboarding 100+ new drivers in 24 Croatian Coast cities through the management of partner marketing on the roadshow and in day-to-day business. Supporting fast growth and market expansion by increasing number of business users through online promotions and benefits education.

Involved in providing following services: •Introduced high government officials and other medical professionals to US Company through Single Company Promotion. •Analysed company financials for the purpose of investing as a part of International Company Profile service. •Contacted 50+ new customers and maintained existing customer relationship as a part of International Buyer Program Shows Promotion. •Performed market screening to help achieve Business Matchmaking (between Croatian and US companies)

International Business Management, Strategy Consulting, Consulting Methodologies, International Finance

Operations Management Program

Economics, Finance, Managerial Economics, International Finance, Investments