Ivan Donchev
Abschluss: Bachelor of Communication, Hogeschool Utrecht
Varna, Bulgaria
Timeline
Professional experience for Ivan Donchev
Monitor systems via monitoring systems, provide 2nd level operations related to DBs, including migration, provisioning, decommissioning, additional configurations, etc. Report problems to the Cloud Engineering team and assist them in resolving problems related to the Cloud infrastructure. Follow up and provide solutions to internal and customer tickets.
2 years and 6 months, Mar 2013 - Aug 2015
Technical Support Engineer
SysMaster Corporation
Advising on VoIP, IPTV and ISP server configurations for different scenarios to clients. Troubleshooting reported server related problems. Upgrading server software. Taking part in first and second level support to clients
Educational background for Ivan Donchev
5 years and 8 months, Sep 2010 - Apr 2016
Communication studies
Hogeschool Utrecht
Corporate Communications, Internal Communications, Marketing, Consumer Behavior, Advertising
Languages
German
Intermediate
English
Fluent
Dutch
Basic
Bulgarian
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