Ivan Volkov

Bis 2016, Senior airline representative, TRANSAERO Airlines, OJSC (UN/TSO)
Yekaterinburg, Russische Föderation

Fähigkeiten und Kenntnisse

Airport operations
Passenger Handling
Representing airline's interests
Ground handling
Service ensuring
Acting in the name of a company
Standarts' abidance

Werdegang

Berufserfahrung von Ivan Volkov

  • 4 Jahre und 3 Monate, Jan. 2012 - März 2016

    Senior airline representative

    TRANSAERO Airlines, OJSC (UN/TSO)

    Acting in the name and on behalf of an airline company: 1) Official acting for the airline's interests in front of passengers, airports, government, courts, tourist organizations 2) Management of airport airline representative office’s operation and coordination the staff's activities 3) Controlling the whole cycle of airline’s flight handling 4) Irregularity situations providing 5) Airline service standards’ abidance 6) Customer support providing 7) Accompaniment and supporting of VIP flights

  • 2 Jahre und 6 Monate, Nov. 2011 - Apr. 2014

    Airline passport and visa department expert

    Siberia Airlines, PJSC (S7/SBI)

    Acting in the name and on behalf of an airline company: 1) Checking passports, visas and other documents of international flights’ passengers. 2) Potential law breaker profiling. 3) Acting for the airline company's interests in front of State Border Service and Department of Immigration and Citizenship.

  • 7 Monate, Juli 2011 - Jan. 2012

    Airport weight and balance service expert

    Koltsovo International Airport, PJSC (SVX/USSS)

    1) Aircrafts weight and balance calculation. 2) Loading process control. 3) Flight documents preparation.

  • 2 Jahre und 10 Monate, Feb. 2009 - Nov. 2011

    Founder

    Private entrepreneur

    Entirely conducting of a retail trade net (3 shops), including staff leading, sales increasing stimulating, accounting statements.

  • 5 Monate, März 2011 - Juli 2011

    Senior agent of airport passenger handling service

    Koltsovo International Airport, PJSC (SVX/USSS)

    1) Passenger and baggage check-in. 2) Boarding and disembarkation process control. 3) Airlines' rules and standarts' abidance.

  • 5 Monate, Aug. 2008 - Dez. 2008

    Shop assistant-adviser, merchandiser

    Adidas, OJSC

    1) Sales increasing stimulating. 2) Consulting customers. 3) Presentation of company’s production according to merchandising standards.

  • 2 Jahre und 2 Monate, Mai 2006 - Juni 2008

    English language teacher. At once - Director of educational process

    Private school, «Slavic school»

    1) Teaching English language in accordance with state program and standard. 2) Out-of-school students’ activities’ organization. 3) Documentation conducting.

Ausbildung von Ivan Volkov

  • 4 Jahre und 10 Monate, Sep. 2003 - Juni 2008

    Linguistics

    Russian state vocational pedagogical university

Sprachen

  • Russisch

    Muttersprache

  • Englisch

    Fließend

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