Björn Hartmann
Angestellt, Station Manager, acciona
Abschluss: Master of Business Administration - MBA, Alpen-Adria-Universität Klagenfurt
Düsseldorf, Germany
About me
The transportation and logistics industry, its processes, and the constant pursuit of excellence is my passion. I have more than 24 years of experience as an experienced leader and expert in general management and process consulting with a strong focus on operations in the aviation and consulting industry. Through numerous projects carried out worldwide, among others in the areas of lean management and seamless travel experience; through my experience in the digitalization of processes and the implementation of automated infrastructure; and through my work with international teams and customers, I have been able to steadily expand my know-how and successfully bring in best practices for the continuous optimization of value creation. I am convinced that the digitization of processes and communication, as well as the automation of the infrastructure are among the most important success factors in a volatile market environment.
Timeline
Professional experience for Björn Hartmann
Current 5 years and 6 months, since Jul 2019
Station Manager
acciona
1 year and 1 month, Jun 2018 - Jun 2019
Senior Consultant / Expert Baggage Operations
Munich Airport International GmbH
3 years and 4 months, Feb 2015 - May 2018
Manager Customer Experience
Star Alliance
3 years and 7 months, Aug 2004 - Feb 2008
Manager Passenger Services
AHS Aviation Handling Services GmbH1 year and 1 month, Jul 2003 - Jul 2004
Duty Officer Passenger Services
AHS Aviation Handling Services GmbH2 years and 5 months, Feb 2001 - Jun 2003
Ramp Dispatcher, Weight & Balance Agent
Aviapartner GmbH
9 months, May 2000 - Jan 2001
Customer Service Agent
Menzies Aviation
Educational background for Björn Hartmann
2 years and 1 month, Aug 2013 - Aug 2015
MBA - Master of Business Administration
Alpen-Adria-Universität Klagenfurt
1 year and 1 month, Aug 2012 - Aug 2013
General Management Diplom (SGBS)
St. Galler Business School
2 years and 1 month, Jun 2001 - Jun 2003
Servicekaufmann im Luftverkehr
Berufsschule Freising
Languages
German
First language
English
Fluent
French
Intermediate