Izabela Olejniczak
Werdegang
Berufserfahrung von Izabela Olejniczak
- Current 3 years and 8 months, since Oct 2022
Senior Store Manager
Ganni A/S
- Current 6 years and 5 months, since Jan 2020
Music Booking Agent
Ina Dittke & Associates
- booking of national and international concerts/ live shows - developing touring schedules - creating a network of industry contacts - working closely with musicians, promoters and venues - developing new relationships
- 5 years and 2 months, Aug 2017 - Sep 2022
Store Manager Neuhaus Berlin Friedrichstrasse & KaDeWe
Neuhaus Createur Chocolatier
- planning and directing the day-to-day operations of the store - developing strategies to improve customer service and sale/identyfing current and future customers - maintaining high store standards - coaching, counseling and disciplining employees; planning, monitoring and appraising job results - promoting the brand locally; reviewing local market and establishing personal networks. Participating in professional societies
SALES AND OPERATIONS / Analyze the actual business performance: systematic reports, analysis, payroll monitoring, coaching the team to maximize sales planning and estimation of financial trend / KPI sales - using KPI tools MARKETING AND PR / Customer relationship/ Email marketing / Cooperation with marketing team from Department Store and Retail Office / Driving and executing activities to accelerate sales - partnerships, store animations, cooperation with Department Store PLANNING AND FORECASTING
- 6 years and 9 months, Jan 2007 - Sep 2013
CHEF DE RANG, FLOOR MANAGER, RECEPTIONIST, TRAVEL AGENT SALE ASSISTANT
SEVERAL EUROPEAN COUNTRIES: FRANCE, SWITZERLAND, BELGIUM, IRELAND, POLAND
/ Customer service organization / Dealing with complaints and grievances / Translating business plans into action/ Identifying and auctioning all sales leads / Organizing and planning ahead / Identifying and responding quickly to any business opportunities
Ausbildung von Izabela Olejniczak
- 1 year and 1 month, Sep 2012 - Sep 2013
Postgraduate Diploma in French
National University of Ireland, Galway
Postgraduate Diploma in French
- 1 year and 9 months, Oct 2009 - Jun 2011
Tourism and Recreation
The Academy of Hotel Management and Catering Industry in Poznan, Poland
/ Field of specialization: Tourism and Recreation / Thesis: “Tourist Values of Belgium and Their Application in the Organization of Excursions”
- 2 years and 9 months, Oct 2006 - Jun 2009
Hotel Management and Catering Industry
The Academy of Hotel Management and Catering Industry, Poznan, Poland
Sprachen
English
C1 (Fließend)
French
C1 (Fließend)
Polish
C2 (Verhandlungssicher / Muttersprachlich)
German
C1 (Fließend)
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