Jacob David Gorzel

Responsible for the technical ownership of multiple credit risk and fraud detection platforms, covering central risk data management, portfolio scoring, external credit information, and fraud detection services used in regulated credit processes.

Responsible for the workplace infrastructure transformation from Mercedes-Benz Bank and Mercedes-Benz Leasing Deutschland to Mercedes-Benz Financial Services Germany, which includes the complete harmonization and modernization of all workplace-related IT systems and services.

Responsible for the technical ownership of credit approval systems, including the design and implementation of process automations to improve efficiency and quality, ensuring stable operations through incident management and testing, and working closely with business departments, application development, and IT operations.

Advised management on requirements analysis and business process automation, designed and implemented automated solutions to optimize business processes, held functional responsibility for three developers, and acted as a proactive interface between business, IT support, and development teams.

Developed and implemented RPA solutions to automate business processes, and monitored automated workflows to ensure operational stability and high quality.

Developed automated SAP‑based Excel reporting solutions to improve transparency and efficiency in IT controlling.

Analyzed and reviewed refinancing interest rates to support risk assessment and financial decision-making.