Jacopo Archetti
Angestellt, General Manager - Customer service and Operations, PeopleServe Asia Co., Ltd.
Bangkok, Thailand
Werdegang
Berufserfahrung von Jacopo Archetti
Bis heute 14 Jahre und 1 Monat, seit Sep. 2010
General Manager - Customer service and Operations
PeopleServe Asia Co., Ltd.
1 Jahr und 7 Monate, Jan. 2009 - Juli 2010
Customer service and claims manager
Prima-Dent International
RESPONSABILITIES: CUSTOMER SERVICE •Supervise and coordinate activities of CS •Optimize, implement and successfully manage efficiency and quality standards •Plan, organise and coordinate the goals for employee measurements •Conduct training and coaching of new employees as well as updates for entire team •Deal with member or dentist complaints •Guarantee the following standards be held and accomplished by CS Team: oProvide customer service via phone, fax and email in a timely manner and accordin
Ausbildung von Jacopo Archetti
Bis heute 14 Jahre und 11 Monate, seit Nov. 2009
Business administration
Sukhotay University (still studying)
University situated in Bangkok (TH), course in Thai language. http://www.stou.ac.th
5 Jahre und 11 Monate, Sep. 2001 - Juli 2007
Liceo scientifico
Maturita' scientifica - Vocational diploma, Maths, Science Liceo scientifico "Marco Polo", Brescia Votation: 84/100
Sprachen
Englisch
Fließend
Spanisch
Grundlagen
Thai
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