Jan Hendrik Schult

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Senior Project & Process (Digitalization) Manager
Full-time employee in Seeheim - Jugenheim
Seeheim - Jugenheim
Seeheim - Jugenheim
Restaurants & Food Service
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Jan Hendrik Schult's skills

  1. CRM/VRM
  2. E2E-Prozessdesign/Digitalisierung
  3. Innovative IT- und TK-Landschaften
  • Billing Systeme
  • ACD-Systeme (inkl. IVR/ASR und Outbound Komponenten)
  • Über 30 Jahre Erfahrung
  • Real Time Data
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Jan Hendrik Schult's wants

  • Kontakte im Bereich
  • Aufträge und Herausforderungen im operativen Consulting
  • CRM
  • Auftraggeber die Contact Centerdienstleistungen in Manufakturqualität einkaufen wollen
  • Zentralisierung von Innendienstorganisationen
  • VRM
  • Due Diligence Prüfungen
  • Contact Center Outsourcing
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Jan Hendrik Schult's professional experience

15 years
5 months
04/2005 - to present
Customer Service, E2E Prozess- und Digitalisierungsexperte
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Senior Project & Process (Digitalization) Manager
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3 years
7 months
09/2001 - 03/2005
Manager Customer Interface
1 year
8 months
01/2000 - 08/2001
Development Manager CRM, Business Process Management Central Europe
EDS - Electronic Data Systems
Service Manager Customer Care
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Operations Manager Online Services (AOL)
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Leiter der Gruppe Kundenbetreuung
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Customer Service Mitarbeiter und Trainer
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Jan Hendrik Schult's educational background

  • 1984 - 1994
    Universität Köln
    Germanistik, Geschichte und Pädagogik, Magisterprüfung

Jan Hendrik Schult speaks the following languages:

  • German
  • English
  • French

Jan Hendrik Schult's interests

  • Mountain Biking
  • Lesen
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