Jana Mieresova

- planning and executing projects across countries or domains; - collaborating with senior management of Wholesale Banking, and jointly responsible for searching for new challenges; - running process discovery workshops, facilitating the identification of process waste & problems, supporting ideation of solutions, creating implementation plans; - organizing global 'Continuous Improvement Weeks' for learning, networking, and sharing best practices.

- Led Black Belt projects to reduce defects by using Six Sigma’s DMAIC methodology; - Performed quality audits, wrote and presented audit reports to senior executives; - Led brainstorming sessions with cross-functional stakeholders; - Interacted with product, user experience and technology teams to identify and implement solutions; - Co-led advancement sub-committee within Women in Finance & Global Business Services, designed new event format, delivered 7 fireside chats between Jan'22 and Dec'22.

- Led Black Belt projects to reduce defects by using Six Sigma DMAIC methodology; - Performed quality audits, wrote and presented audit reports to senior executives; - Co-designed learning program 'Project Management Academy', delivered training, mentored participants; - Co-led advancement sub-committee within Women in Finance & Global Business Services, designed new event format, delivered 4 fireside chats between Sep'21 and Nov'21; - Led organization of 40 events within the 6th Annual FGBS Expo in Dec'21.

- Led Green Belt project to reduce defects by using Six Sigma DMAIC methodology; - Assisted in business requirements gathering for new applications; - Assisted in new features development for the Dispute Management tool; - Coordinated User Acceptance Testing (UAT) activities through UAT progress monitoring and UAT testers coordination; - Drafted user manuals and providing trainings to 50+ users after launch of new features and applications.

- Led and developed a team of 6 analysts (hiring, training, employee development); - Acted as escalation point in resolving complex issues with internal and external business partners; - Tracked KPIs and communicated weekly status updates to finance management in Germany; - Wrote white papers for senior leadership and drove global standardization projects.

- Performed complex account reconciliations (dispute resolution, collection activities); - Analysed vendor disputes, identified root causes and proposed process improvements; - Facilitated communication across retail business and retail finance; - Conducted interviews for disputes and collection team vacancies.

- Assisted in transition of dispute management processes to shared services centre; - Standardized processes, created process manuals and trained new employees; - Proposed and helped to implement system improvements to enhance vendor experience.

MEU 2012 Communication Officer (- Facilitated communication between a team of 70 members scattered all around Europe, - Prepared newsletters, responsible for taking minutes during team assemblies, - Managed and systematized internal databases, - Organised and coordinated seminars); MEU 2011 Content Officer (- Developed conference timetable, conducted detailed research on negotiation proposals, - Wrote analytical articles for the Delegate Preparation Guide, - Edited the Conference Booklet as editor-in-chief)

- Conducted research on aspects of primary importance to regional and local authorities; -Drafted memo notes, wrote summaries of meetings and conferences, prepared weekly newsletters; - Assisted in the preparation of the EPP Bureau and Group meetings; - Assisted in the organisation of the EPP Study Visit, in charge of communication with participants and logistics; - Wrote, edited and designed the final report from the trainees’ study trip to Cyprus

- Advised potential applicants on master programme selection in person, over the telephone and via e-mail; - Assisted in external and internal communication and PR activities; - Organised two-day seminar: developed programme for the seminar, liaised with external speakers and was in charge of logistics.

- Dealt with press monitoring, especially with the press articles about Slovakia, researched on selected topics and participation in the preparation of information materials for the official visits of government officials; - Assisted in the preparation of the presentation of Slovakia in the framework of the International Tourism Fair (ITB Berlin)

- Assisted in preparation of the background information booklet for the official visits of the President of the Slovak Republic and Minister of Foreign Affairs of the Slovak Republic; - Dealt with press monitoring, especially with the articles about Slovakia published in German press media; - Translated documents, wrote summaries of articles

- Assisted in preparations for the arrival of foreign delegations and two large-scale events, namely ‘Meeting of the Bureau and the Standing Committee of the Parliamentary Assembly of the Council of Europe’ and conference ‘Accession of the Slovak Republic to the European Monetary Union’; - Wrote summaries, translated documents and strengthened the efficiency of secretariat

- Master thesis: Humanitarian Aid in a Globalised World - Case Study: Sudan; - Area of specialization: European Economics and Politics; - Go-West Scholarship holder of Haniel Foundation and Klaus Tschira Foundation

- Area of specialization: International Politics

- Area of specialization: International Business and Economy; - Scholarship holder of German Academic Exchange Service

- Diploma thesis: Multilateral Trading System and Developing Countries (WTO, UNCTAD); - Area of specialization: International Economics and Finance