Janet Mao
Until 2020, Product Manager, Freelancer.com
Berlin, Germany
Timeline
Professional experience for Janet Mao
1 year and 6 months, Nov 2018 - Apr 2020
Product Manager
Freelancer.com
- Ownership of the entire mobile app roadmap, from strategy to execution, across iOS, Android, and Flutter stacks - Set up and managed all onshore and distributed mobile teams comprising of 16+ people including engineering, design, QA, and Product Associate - Additionally temporarily managed web products during transition phases, such as Messaging. Local Services, and regulatory changes
11 months, Jan 2018 - Nov 2018
Digital Optimisation & Asset Manager
Commonwealth Bank of Australia
- Ownership of continuous improvement backlog across home buying digital assets - Product Owner of key mobile home buying asset CommBank Property app - Analysis and execution of general home buying initiatives across all digital channels, including funnel optimisation, targeted campaigns, and analytics deep dives across acquisition and retention
4 months, Jun 2018 - Sep 2018
Acting Digital Product Manager
Commonwealth Bank of Australia
- Worked with scrum team to deliver digital retention initiatives in the home buying space - Stakeholder engagement to ensure alignment of strategy and vision - Owned and managed prioritised roadmap of retention initiatives
5 months, Aug 2017 - Dec 2017
Digital Sales Optimisation/Digital Product Owner, Graduate
Commonwealth Bank of Australia
- Conducted analysis and executed initiatives to optimise sales funnels and launch targeted marketing campaigns for insurance products - Unpacked and prioritised mobile initiatives for superannuation products
5 months, Apr 2017 - Aug 2017
User Experience Designer, Graduate
Commonwealth Bank of Australia
- Conducted Design Thinking workshops to unpack new mobile payment initiative - Created Axure prototypes and wireframes, using them to conduct usability testing and communicate progress - Strategic exploratory activities such as customer journey mapping and competitor analysis for new web initative
6 months, Oct 2016 - Mar 2017
Digital Product Owner & ScrumMaster, Graduate
Commonwealth Bank of Australia
- Worked with two scrum teams to deliver the CommBank Labs app (innovative new experimental app used to test ideas with real customers) and its feature the Savings Jar (set-and-forget savings feature using rounding technology) - Acted as ScrumMaster for one scrum team in setting up the new team culture and identity as well as facilitating scrum ceremonies
6 months, Oct 2016 - Mar 2017
Digital Product Owner & ScrumMaster, Graduate
Commonwealth Bank of Australia
- Worked with two scrum teams to deliver the CommBank Labs app (innovative new experimental app used to test ideas with real customers) and its feature the Savings Jar (set-and-forget savings feature using rounding technology) - Acted as ScrumMaster for one scrum team in setting up the new team culture and identity as well as facilitating scrum ceremonies
1 year and 1 month, Dec 2014 - Dec 2015
Sales & Marketing Intern
Microsoft Corp.
- Supported sales and marketing for accounts in the Education Sector across Australia in both Partner and Customer ecosystems - Sales reporting, pipeline management, event planning, electronic direct marketing, market research
1 year and 11 months, Jun 2013 - Apr 2015
Maths Analyst
Mathspace
- Created content for digital mathematics education resource - Analysed existing syllabuses to identify knowledge gaps - Contributed to Mathspace winning the 2014 Bett Award for Secondary Digital Content
Educational background for Janet Mao
2011 - 2015
Statistics, Japanese
University of Sydney
Languages
German
Basic
English
First language
Spanish
Intermediate
Chinese
Fluent
French
Intermediate
Japanese
Intermediate