Basic

Janet Mao

Until 2020, Product Manager, Freelancer.com

Berlin, Germany

Skills

Timeline

Professional experience for Janet Mao

  • 1 year and 6 months, Nov 2018 - Apr 2020

    Product Manager

    Freelancer.com

    - Ownership of the entire mobile app roadmap, from strategy to execution, across iOS, Android, and Flutter stacks - Set up and managed all onshore and distributed mobile teams comprising of 16+ people including engineering, design, QA, and Product Associate - Additionally temporarily managed web products during transition phases, such as Messaging. Local Services, and regulatory changes

  • 11 months, Jan 2018 - Nov 2018

    Digital Optimisation & Asset Manager

    Commonwealth Bank of Australia

    - Ownership of continuous improvement backlog across home buying digital assets - Product Owner of key mobile home buying asset CommBank Property app - Analysis and execution of general home buying initiatives across all digital channels, including funnel optimisation, targeted campaigns, and analytics deep dives across acquisition and retention

  • 4 months, Jun 2018 - Sep 2018

    Acting Digital Product Manager

    Commonwealth Bank of Australia

    - Worked with scrum team to deliver digital retention initiatives in the home buying space - Stakeholder engagement to ensure alignment of strategy and vision - Owned and managed prioritised roadmap of retention initiatives

  • 5 months, Aug 2017 - Dec 2017

    Digital Sales Optimisation/Digital Product Owner, Graduate

    Commonwealth Bank of Australia

    - Conducted analysis and executed initiatives to optimise sales funnels and launch targeted marketing campaigns for insurance products - Unpacked and prioritised mobile initiatives for superannuation products

  • 5 months, Apr 2017 - Aug 2017

    User Experience Designer, Graduate

    Commonwealth Bank of Australia

    - Conducted Design Thinking workshops to unpack new mobile payment initiative - Created Axure prototypes and wireframes, using them to conduct usability testing and communicate progress - Strategic exploratory activities such as customer journey mapping and competitor analysis for new web initative

  • 6 months, Oct 2016 - Mar 2017

    Digital Product Owner & ScrumMaster, Graduate

    Commonwealth Bank of Australia

    - Worked with two scrum teams to deliver the CommBank Labs app (innovative new experimental app used to test ideas with real customers) and its feature the Savings Jar (set-and-forget savings feature using rounding technology) - Acted as ScrumMaster for one scrum team in setting up the new team culture and identity as well as facilitating scrum ceremonies

  • 6 months, Oct 2016 - Mar 2017

    Digital Product Owner & ScrumMaster, Graduate

    Commonwealth Bank of Australia

    - Worked with two scrum teams to deliver the CommBank Labs app (innovative new experimental app used to test ideas with real customers) and its feature the Savings Jar (set-and-forget savings feature using rounding technology) - Acted as ScrumMaster for one scrum team in setting up the new team culture and identity as well as facilitating scrum ceremonies

  • 1 year and 1 month, Dec 2014 - Dec 2015

    Sales & Marketing Intern

    Microsoft Corp.

    - Supported sales and marketing for accounts in the Education Sector across Australia in both Partner and Customer ecosystems - Sales reporting, pipeline management, event planning, electronic direct marketing, market research

  • 1 year and 11 months, Jun 2013 - Apr 2015

    Maths Analyst

    Mathspace

    - Created content for digital mathematics education resource - Analysed existing syllabuses to identify knowledge gaps - Contributed to Mathspace winning the 2014 Bett Award for Secondary Digital Content

Educational background for Janet Mao

  • 2011 - 2015

    Statistics, Japanese

    University of Sydney

Languages

  • German

    Basic

  • English

    First language

  • Spanish

    Intermediate

  • Chinese

    Fluent

  • French

    Intermediate

  • Japanese

    Intermediate

Wants

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