Jay Tatugade

As a Senior Analyst in warranty operations for a major US automobile manufacturer, I manage complex warranty processes and ensure compliance with industry standards. In my role,I oversee all aspects of warranty claims, from initiation to resolution, ensuring accuracy and adherence to established guidelines and policies. My responsibilities include reviewing and processing claims to guarantee timely and correct outcomes,while also tracking and allocating claims daily to optimize handling and reduce backlogs.

As a Claims Processor in the Maruti Claims Department, I managed and processed motor OD claims across multiple zones in India, ensuring each claim was handled with accuracy and efficiency. My role involved making approval and denial decisions for major loss claims based on a comprehensive assessment of each case and adherence to established guidelines. This process was crucial for maintaining fairness and compliance with company policies.