Jayson Chua

Verified and updated healthcare facility information in the system, including addresses, phone and fax numbers. Contacted facilities to confirm physician affiliations and operating locations, ensured records were accurate and current, and categorized facilities based on whether medical records were managed through a Medical Records Department or processed in-house.

Worked as a Sales Associate at Gibi Shoes, providing excellent customer service by assisting customers in selecting footwear that matched their needs and preferences. Maintained product displays, managed inventory, processed sales transactions, handled customer inquiries, and ensured a clean, organized store. Contributed to achieving sales targets while creating a positive shopping experience through professionalism and product knowledge.

Handled customer billing over the phone, verified medication availability in local and specific areas, explained medication costs and insurance coverage, assisted with account updates for customers relocating, set up automatic premium payments, and guided customers through insurance enrollment while explaining plan benefits and coverage. Delivered accurate, professional, and customer-focused service.