Jean-Christophe MARCHIN

Seventeen years of international experience as an HRD and Operational Senior Executive Manager dedicated to the sector of provisions of services & customer focus delivery. Functions of Management & Direction specialized in the vocational training & the development of the change accompaniment in order to meet companies’ business needs.

Direct recreational operations and products development within 7 company resorts in Middle East, Malaysia, Singapore, Philippines and Fiji. - EXCOM of Shangri-La Rasa Sentosa – Level 1. - Developed corporate policies and procedures for maintaining high standards of Recreational operations, product quality, reliability and safety.

Direct control of all training operations for the Business Unit: - Planned, developed, managed, delivered, and evaluated organization development and training services to support strategic goals and improve performance. - Planned and supported change and transition. - Improved quality and productivity. - Managed a training budget of 300000 Euros for 2 years. - Responsible for yearly, logistics and administrative follow-up of training courses.