Jean-Sébastien Tougne

Engineering Technical Support, Lvl2 Troubleshooted complex DTV system and capitalized by creating empowering documentation and SKDB. Resolved hundreds of critical issues during hotline. Liaised R&D and Operations groups. Technical Trainer Delivered internal or customer training and coached over 20 new engineers on site and remotely. Deployment Manager Created a lab infra on private cloud using Openstack and Amazon WS to replace on premises servers, for Nagra worldwide engineers.

Prepared, deployed and maintained a complex and demanding DTV system. In charge of every aspects of the production environments. Deployed hundreds of Linux Red Hat and IBM AIX servers. Deployed, troubleshoot and managed the Networking (Firewall, Load Balancing, Clustering, Routing, TCP/IP packet analysis…), Databases (MongoDB, Oracle, SQL and Oracle RAC) and Storage (RAID, SAN). Lead the company's hybrid cloud project using Virtualization (VMware ESX & Workstation).

In charge of the entire seismic vessels systems from deployment to production on international marine exploration fields. Installing, managing and supporting the Network, Linux Red Hat Servers and various devices (Sonar, Buoys…). Also responsible for the infrastructure (using Electronic skills to solder, create network cables, installing the wireless antennas...). Consolidated technical reference and training documents.

Remote administration of customers systems on a variety of hardware platforms and operating systems, including UNIX/Solaris, Linux and Windows. Provided OS support, hardware fault diagnosis, scheduling backups, patching, upgrades and administrative activities associated with remote support of customer systems and infrastructure. Responsible for Second Level analysis on live servers

3D design