Jeffrey Balang
Bis 2019, SAP Solution Manager Consultant, Music Tribe
Singapore, Singapur
Über mich
Jeffrey has been working in SAP domain specifically the S/4 Hana and Solman architecture. His been subject matter resource in different Application lifecycle management for SAP and Non-SAP and system migration. Jeffrey has done projects for industries such as Real Estate, Manufacturing, Insurance, Government agencies and Petroleum. Aside from work, his been have interest in learning the devops, automation and machine learning.
Werdegang
Berufserfahrung von Jeffrey Balang
Bis heute 4 Jahre und 7 Monate, seit Dez. 2019
Technical Architect
Ernst and Young Pte Ltd
Helping SAP customer to migrate the SAP infrastructure to S/4 HANA and maximizing the SAP investment. Key achievements: -Took on several projects from different facets of IT in real estate and education and GOVTECH system ranging from system integration, AWS infrastructure and SAP products. -Provide value added tools for customer to maximize the SAP investment -Tailored architecture/integration specific diagrams of integration approaches - RFP preparation for scoping and business development
7 Monate, Juni 2019 - Dez. 2019
SAP Solman Lead
Abeam Consulting Technologies Pte Ltd
Led the migration of solution manager system to migrate to Hana database and upgrade to the latest version. Key achievements: -Engagement with C-level client relationship -Instrumental in achieving the next phase of the project because of successful outcome -From manual ChaRM to fully automate ChaRM -Migrate the 5k+ documents to SOLDOC in short time span -Presales on different capabilities of Solution Manager Project: Migration of Solution Manager 7.2
1 Jahr und 10 Monate, Aug. 2017 - Mai 2019
SAP Solution Manager Consultant
Music Tribe
Music Tribe is a holding company that focus on music instrument brand that includes Midas, Klark Teknik, Behringer, Bugera, Eurocom Turbosound, TC Electronic, Lake, Lab Gruppen, Tannoy and Cool Audio. Key achievements: -Greenfield implementation of Solution manager -Integral part in achieving the digital transformation of SAP infrastructure -Reduces security risk for SAP access -Presales on different capabilities of Solution Manager Projects: Green field implementation of Solution Manager 7.2 and SSO
2 Jahre und 4 Monate, Apr. 2015 - Juli 2017
SAP Basis Consultant
Ishajaya Technology Sdn Bhd
• Oversee all the technical requirements PCOE readiness audit • Handle the annual PCOE audit requirements as SAP Partner license in Brunei. • Supervise the teams and distribute the workloads for audit preparation. • Greenfield implementation of solution manager systems and ERP IDES system. • Configure the SOLMAN_SETUP baseline • Integrate the managed system of the clients for EWA reports. • Implement a ITSM incident management and knowledge based articles. • Install fiori gateway for POC and testing
• Monitor the ticket distribution among team members and ensure the quality of ticket resolution. • Mentoring the team regarding the solution required in the issue. • Liaise with SAP counterparts on the deliverables, technical updates, and major outages issues. • Work on tickets under pressure and ensure service level agreement (SLA) are met. • Provides high quality first-hand support and 2nd level support • Provides all-around BASIS support
Ausbildung von Jeffrey Balang
1 Jahr und 1 Monat, Juni 2009 - Juni 2010
Computer Technology
Polytechnic University of the Philippines
Post Baccalaureate in Computer Technology
4 Jahre, Juni 2003 - Mai 2007
Bachelor of science in Economics
Polytechnic University of the Philippines
Economics
Sprachen
Englisch
Fließend