
Jen Janice
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Jen Janice
- 10 Monate, März 2012 - Dez. 2012
Product Manager Direct Solutions / Project Manager Clinical Express
TNT EXPRESS Nederlands B.V.
My role includes assessing and approving all incoming requests from global and corporate accounts sales/solutions team for Integrated Direct Solutions (IDE) bearing in mind the minimum requirement set for the successful implementation of this innovative solution. Within 3 months I was able to manage IDE on my own with minimal support for the Global Manager responsible for innovating these solutions.
- 1 Jahr und 8 Monate, Juli 2010 - Feb. 2012
Programme Manager Supporting WFP Operations
TNT Express Netherlands B.V.
I am responsible for the day to day support to UN World Food Programme (WFP). This includes coordinating the Global Emergency Response (ER) Program, coordinating projects supporting day to day operations at WFP Country Offices / WFP Rome, creating, coordinating and supporting local ‘twins’ between WFP and TNT countries. Achievements include : 1. Re-launching of the ER Programme 2. Improving the ER Training Programme for LET
- 2 Jahre und 6 Monate, Jan. 2008 - Juni 2010
Regional Implementation Manager, Healthcare
TNT Express Worldwide N.V.
I am currently part of the management team for operations in the Global Account Manager (GAM) Asia Healthcare vertical market that seeks to deliver best customer satisfaction in the most cost optimized manner. My current role reports to the Regional Operations Manager, GAM Asia Healthcare. We are separately responsible for different parts of Asia and hold a separate portfolio of customers. We hold joint responsibilities for the Operations of the Healthcare Industry Global Accounts in the region.
- 4 Jahre und 6 Monate, Juli 2003 - Dez. 2007
Senior Regional Customer Service Executive
TNT Express Worldwide N.V.
- 1 Jahr und 1 Monat, Juli 2002 - Juli 2003
Senior Premier Support Executive
TNT Express Worldwide (Singapore) Pte Ltd
- 2 Jahre und 5 Monate, Feb. 2000 - Juni 2002
Premier Support Executive
TNT Express Worldwide (Singapore) Pte Ltd
- 7 Monate, Aug. 1999 - Feb. 2000
Frontline Customer Service Executive
TNT Express Worldwide (Singapore) Pte Ltd
Just answering calls and making booking for collections.
- 9 Monate, Nov. 1998 - Juli 1999
Customer Service Officer
Cendant Asia Pacific Pte Ltd
- 1 Jahr und 8 Monate, März 1997 - Okt. 1998
Lecturer cum Trainer
Orchard School of Arts & Commerce / City Training Centre
- 1 Jahr und 7 Monate, Apr. 1996 - Okt. 1997
Advertising & Promotions Executive
Reebok (Singapore) Pte Ltd
Ausbildung von Jen Janice
- 5 Jahre und 2 Monate, Jan. 2002 - Feb. 2007
Logistics & Supply Chain
Curtin University of Technology, Western Australia
Sprachen
Englisch
Muttersprache
Chinesisch
Grundlagen
Malay Fluent
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Indonesian Fluent
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