Jen Janice

Bis 2012, Product Manager Direct Solutions / Project Manager Clinical Express, TNT EXPRESS Nederlands B.V.
Hoofddorp, Netherlands

Fähigkeiten und Kenntnisse

Transsexual
Compassion
Friendly
Warm
Caring
Career Minded.

Werdegang

Berufserfahrung von Jen Janice

  • 10 months, Mar 2012 - Dec 2012

    Product Manager Direct Solutions / Project Manager Clinical Express

    TNT EXPRESS Nederlands B.V.

    My role includes assessing and approving all incoming requests from global and corporate accounts sales/solutions team for Integrated Direct Solutions (IDE) bearing in mind the minimum requirement set for the successful implementation of this innovative solution. Within 3 months I was able to manage IDE on my own with minimal support for the Global Manager responsible for innovating these solutions.

  • 1 year and 8 months, Jul 2010 - Feb 2012

    Programme Manager Supporting WFP Operations

    TNT Express Netherlands B.V.

    I am responsible for the day to day support to UN World Food Programme (WFP). This includes coordinating the Global Emergency Response (ER) Program, coordinating projects supporting day to day operations at WFP Country Offices / WFP Rome, creating, coordinating and supporting local ‘twins’ between WFP and TNT countries. Achievements include : 1. Re-launching of the ER Programme 2. Improving the ER Training Programme for LET

  • 2 years and 6 months, Jan 2008 - Jun 2010

    Regional Implementation Manager, Healthcare

    TNT Express Worldwide N.V.

    I am currently part of the management team for operations in the Global Account Manager (GAM) Asia Healthcare vertical market that seeks to deliver best customer satisfaction in the most cost optimized manner. My current role reports to the Regional Operations Manager, GAM Asia Healthcare. We are separately responsible for different parts of Asia and hold a separate portfolio of customers. We hold joint responsibilities for the Operations of the Healthcare Industry Global Accounts in the region.

  • 4 years and 6 months, Jul 2003 - Dec 2007

    Senior Regional Customer Service Executive

    TNT Express Worldwide N.V.

  • 1 year and 1 month, Jul 2002 - Jul 2003

    Senior Premier Support Executive

    TNT Express Worldwide (Singapore) Pte Ltd

  • 2 years and 5 months, Feb 2000 - Jun 2002

    Premier Support Executive

    TNT Express Worldwide (Singapore) Pte Ltd

  • 7 months, Aug 1999 - Feb 2000

    Frontline Customer Service Executive

    TNT Express Worldwide (Singapore) Pte Ltd

    Just answering calls and making booking for collections.

  • 9 months, Nov 1998 - Jul 1999

    Customer Service Officer

    Cendant Asia Pacific Pte Ltd

  • 1 year and 8 months, Mar 1997 - Oct 1998

    Lecturer cum Trainer

    Orchard School of Arts & Commerce / City Training Centre

  • 1 year and 7 months, Apr 1996 - Oct 1997

    Advertising & Promotions Executive

    Reebok (Singapore) Pte Ltd

Ausbildung von Jen Janice

  • 5 years and 2 months, Jan 2002 - Feb 2007

    Logistics & Supply Chain

    Curtin University of Technology, Western Australia

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • Chinese

    A1-A2 (Grundkenntnisse)

  • Malay Fluent

  • Indonesian Fluent

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