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Jensen Toperzer

Angestellt, Graduation Technician, Montgomery College
Olney, United States of America

Skills

MS Office
Reliability
Communication skills
Team work
Project Management
Adobe Creative Suite
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
MS Excel
MS Teams
MS word
Zoom Meetings
Zoom
Atlassian Jira
Atlassian Confluence
Calendly
MS Outlook
Editing
Copy editing
Text editing
Writing
Writing skills
English Language
English Language & Literature
English Literature
Remote Support
Remote work
Print Layout
Graphic Design
Troubleshooting
IT Troubleshooting
MIG welding
Documentation
Soft Skills
Enthusiasm
attention to detail
Friendliness
Interpersonal skills
ability to work under pressure
Empathy
punctual
willingness to learn
problem solving skills
Typing
Transcription
Customer service
IT-Troubleshooting
Microsoft Excel
Adobe
Events
independent
Responsible
Commitment
Marketing
Software
Support
Application
Art
Computer
Help desk
Information technology
Illustration
Art Design
PC
Web Design
Graphics
Computer Science
Application Support
Copywriting
Editorial Design
PC Support
Customer orientation
Creative Writing
Editorial Assistance
Organizational skills
Electronic data processing

Timeline

Professional experience for Jensen Toperzer

  • Current 7 months, since Dec 2024

    Graduation Technician

    Montgomery College

  • 3 years and 6 months, Jan 2021 - Jun 2024

    Online Learning Facilitator

    Harvard Business School

    Ensured hybrid & remote Zoom classes launched & closed on time Created a productive online experience for remote students by answering questions & pointing them to documentation Engaged remote learners with their MBA community despite not being in the same physical location Coordinated with guest speakers & faculty to ensure that remote multimedia presentations went smoothly Tracked online and hybrid attendance metrics for use by the Registrar’s Office, including metrics on guest speakers

  • 3 years and 7 months, Mar 2020 - Sep 2023

    Event Staff

    Montgomery Parks

    • Assist the event supervisor during events • Set up and break down chairs, tables, etc. • Ensure the facility is clean and tidy • Assist guests with anything they require

  • 1 year and 7 months, Mar 2020 - Sep 2021

    Events Office Assistant

    Montgomery Parks

    • Provide thorough customer service to guests of Brookside Gardens • Manage the Events Office email • Manage the Events Office Outlook Calendar • Resolve scheduling conflicts • Assist clients with booking through ActiveMontgomery

  • 8 years and 5 months, May 2013 - Sep 2021

    Editor, Copyeditor, and Writer

    Self Employed Freelancer

    Provided copy editing, content editing, proofreading, writing, research, and design services. Used MS Word to track changes in documents Worked with multiple clients across many different disciplines; become familiar with a wide variety of house styles Used the Chicago Manual of Style, the Associated Press Stylebook, Merriam-Webster, the Copyeditor’s Handbook, and Garner’s Modern English Usage Past clients include Columbia University Press and Random House

  • 6 months, Jan 2021 - Jun 2021

    Scribe

    Harvard Business School

    Monitor and assess in-class discussion. Take comprehensive but short (3 lines max.) summary notes on student comments for professor review Submit notes to registrar's office to track professor engagement with students to eliminate classroom bias Take attendance; note whether students are online remote or in person

  • 5 months, Nov 2019 - Mar 2020

    Light Show Crew

    Montgomery Parks

    • Place lights in trees and on garden features; test lights to make sure they work • Operate a cash register using Active Montgomery’s point of sale software • Quickly identify, troubleshoot, and solve problems with the Active Montgomery point of sale software and register laptops on-site to ensure that the flow of guests was not interrupted • Provide thorough customer service to guests of Brookside Gardens

  • 4 years and 1 month, Jan 2015 - Jan 2019

    Layout Designer

    AAW Games LLC

    Prepared documents using Adobe Creative Suite Incorporated edits to creative files adhering to production processes Repurposed existing art assets and design collateral from previous projects into new products Re-organized Microsoft OneDrive archives of assets to be more accessible to other designers Worked both with a print-on-demand publisher and a traditional print vendor; prepared final files to approved specs, pre-flighted, packaged and uploaded to vendor for print Worked with an international team

  • 5 months, Mar 2014 - Jul 2014

    Software Quality Assurance Tester (Contract)

    ZeniMax Online Studios

    Worked on The Elder Scrolls Online at launch & on the first three content updates. Tested software for bugs Wrote reports on how to reproduce said bugs, as well as the likely causes of said bugs Worked on a variety of different projects in a dynamic environment Ensured that projects were completed on time Used Atlassian Jira to document bugs and track workflow on projects Used Atlassian Confluence to review and document testing procedures Used Microsoft Excel to compile testing data and track test progress

  • 6 months, Jan 2013 - Jun 2013

    Editorial Fellow

    WIRED

    Wrote articles Transcribed audio interviews Audio engineering tasks for the Game | Life podcast Fact checking and research Kept contracts database updated Compiled metadata for Wired's tablet edition Monitored production progress for the magazine using Adobe InCopy CS6 and vjoon k4; compiled proofs and coordinated with authors Volunteered for day to day organizational and communication tasks to support Wired staff Created tutorial documents to introduce future fellows to Wired procedures and protocols

  • 1 year and 8 months, May 2011 - Dec 2012

    Editorial Assistant

    Circlet Press

    Created content for Circlet Press’ across a variety of platforms Wrote press releases for upcoming content, calls for submissions for anthologies Edited short stories and copy for clarity and content; tasks can range from light copyediting to full content editing and proofreading plus prep for digital conversion Managed Circlet’s content across a variety of digital distribution platforms Assisted in the design, proofing, and conversion of Circlet eBooks, including adherence to accessibility guidelines

  • 2 years and 2 months, Aug 2010 - Sep 2012

    IT Helpdesk Supporter

    Emerson College

    • Troubleshot computer problems such as internet connectivity issues, program failures, and viruses. • Instructed students and staff in the use of software and hardware used at Emerson College, such as Adobe Creative Suite CS6 and Mac OSX Lion. • Provided IT support over the phone and in person. • Created a standardized lab maintenance document for other lab assistants to follow; enforced a more efficient lab maintenance protocol.

  • 7 months, Feb 2010 - Aug 2010

    Sales Associate

    Smithsonian Institution

    Provided customer service to visitors to the Smithsonian National Air & Space Museum Provided information about exhibits, upcoming events, and local attractions Adapted to a variety of different environments and situations on a daily basis Served as the primary sales associate for book signing events Became familiar with the Smithsonian Institution as a whole

  • 3 months, Jun 2009 - Aug 2009

    Marketing Intern

    Planned Systems International

    • Designed graphics for sales proposals ranging from flowcharts in the company colors to logos • Created custom PowerPoint themes and presentations for use in sales proposals • Checked proposals for consistency in style, presentation, prose, and information contained within • Formatted resumes and other information for use in data call • Helped train other employees in the use of Adobe CS

Educational background for Jensen Toperzer

  • 2010 - 2012

    Creative Writing

    Emerson College

  • 2005 - 2009

    English

    McDaniel College

    Minors: East Asian Studies, Studio Art

Languages

  • English

    First language

  • German

    Basic

  • French

    Basic

  • Greek

    Basic

  • Dutch

    Basic

  • Japanese

    Basic

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