Jephin Joy

Conducted analysis of customer and brand performance, delivering insights for campaigns. Developed Salesforce automations to streamline processes. Created reports and predictive models for customer lifespan using integrated data from various sources. Applied regression analysis to inform campaigns and improve retention. Standardized UTM tracking across brands for consistency. Collaborated with regional teams to meet local requirements and ensure compliance.

• Implemented a time series model for inventory management using historical production and breakdown data • Implemented and administered people analytics to identify the skill gaps and provide individualized training for my technical team • Established a proper workforce planning system for optimal efficiency using workforce analytics • Customized and adapted Scrum and Kanban to suit the production environment • Engineered a multivariable regression model using breakdown data with an accuracy of 78%

Projects: •Accident Prediction in NY using Time Series with 80% accuracy •Business Model Innovation using Open Data, over 100 business idea identified •Prediction of Skills Required in the Jobs of the Future •CRM analytics and prediction model with 88% accuracy