Jessica Alexandra Bally
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Jessica Alexandra Bally
- Current 17 years and 6 months, since Dec 2008
Ricevimento, Customer care
Viseca Card Service SA
• customer service • help support in 5 languages • administrative work and economy • client consult • bank support
- Current 22 years and 1 month, since May 2004
Judge translator, Personal Guide Hostess, Translator
occasionally working for international expositions, in Switzerland and Italy
• translations written and spoken in 5 languages at exposition • reference person for queries and information • organize hotels and shuttle service for groups • all day care of special clients (guide for hotel, lunch, dinner, back to hotel)
- 8 months, May 2008 - Dec 2008
Front Desk, Customer Care Representative
Hertz SA Lugano, Lugano / Hertz rent a car office Lugano airport, Switzerland
• direct client care • suggesting car rentals • responsible of Hertz office at Lugano airport • collect and drop off clients when needed • keep relations and update news with downtown hotels • personal rent representative for local companies
- 9 months, Sep 2007 - May 2008
Receptionist, Welcome Desk, Info Point Desk
Grand Casino Lugano, Switzerland
• organize meetings • direct client care • hall and lobby supervision • hotel bookings • different office responsibilities • translations of events and news in 4 languages
- 4 months, Jun 2006 - Sep 2006
Guest Relation all rounder
4 * Hotel Il Riposo in Ascona, Switzerland
• direct client care • restaurant bookings • reception • telephone care • take care of the rooms
- 5 months, May 2005 - Sep 2005
Guest relation, Receptionist, Hostess
Touristy village Club Méditerranée in Kelibia, Tunisia
• direct client care • care of reception • evening Hostess • taking care of clients activities • organize excursions
- 3 months, Mar 2004 - May 2004
Guest Relation Trainèe
Diploma for Guest Relation at Bravo Club in Hurgada EG
• practicing on the side of a Guest Relation • theoretical programs in group
Sprachen
Italian
C2 (Verhandlungssicher / Muttersprachlich)
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
French
C1 (Fließend)
Spanish
C1 (Fließend)
Arabic
A1-A2 (Grundkenntnisse)
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