Jessica Marie Muscat

As a member of the Critical care team: - Receive, evaluate and reword the information reported, initiate complaints in the and follow-up accordingly. - Manage product return, device evaluation and prepare and submit final customer response within time frames. - Identify reportable complaints, prepare initial and final reports and submit to appropriate regulatory agencies in a timely manner as required. - Point of contact between complaint handlers and IT technical support with issues related with QMS

Translated Master Batch Records and other GMP documentation from Spanish to English , prepared and compiled them for FDA submission.

Working independently and cross functionally with various teams - Translated documentation from Spanish to English while abiding with the eCTD format. - Compiled and prepared GMP documents such as MBRs, SOPs, Deviation Investigation Reports and CAPAs as required. - Revised analytical methods and specifications with the corresponding pharmacopoeial monographs. - Assisted in project management.

- Manage ongoing and open new research projects. - Study and invent new raw material. - Assemble, control and develop laboratory tests. - Ensure that the properties of the manufactured products comply with international standards.

• In 3 different pharmacies worked in the sales of medicinal and beauty products • Assisted the customers in choosing the right products and over-the-counter medication • Aided the new staff in understanding tasks that have to be conducted every day within the pharmacy • Aided in using Microsoft office programs so as to improve activities within the pharmacy