Jessica Mertin

Employee, Product Owner Warehouse Operations B2B, IKEA IT Germany

Dortmund, Germany


Good experience in international projects within transportation and customs as well as EDI projects and business system development.
Test Management
IBM Rational ClearQuest
User Acceptance Tests
Software Test Management
Agile Methods
Steuerung Kompetenznetzwerke
Requirement Engineering
CLM - Requirements Management
Effizientes Arbeiten
Change Management
Cloud Basics
Product Support
Change Requests
Business Analyse
passion for detail
passionate about service quality
ability to listen


Professional experience for Jessica Mertin

  • Current , since Jul 2019

    Product Owner Warehouse Operations B2B

    IKEA IT Germany

    Responsibility for business development and deployment of IKEA's B2B solutions towards external WMS. Supporting Product Managers in developing the product roadmap. Managing the product backlog. Acting as a subject matter expert for Product teams. Working collaboratively with other Product Owners to refine the backlog and identify dependencies to other products. Working with stakeholders to understand their needs. Engaging with Chapter Leads for resources and functional expertise required in the agile team.

  • Current , since Mar 2018

    Product Owner Operations - Last Mile Delivery, Trunkline & Internal Lockers

    IKEA IT Germany

    My responsibility ranges from business development for IKEA's Last Mile Delivery application, its integration towards other systems, impact analysis, the leadership of the competence network and consultancy to global projects.

  • 1 year and 6 months, Sep 2016 - Feb 2018

    Solution Owner Customer Fulfilment - Last Mile Delivery

    IKEA IT Germany

    Responsibility for development including coordination for software releases and operations of Centiro SaaS solution. Furthermore the organisation, lead and education of the global superuser network and global Centiro related projects.

  • 5 years and 1 month, Sep 2011 - Sep 2016

    Solution Owner Ocean Operations and EDI Integrations

    IKEA Deutschland

    Responsibility for development, maintenance and training of IKEA's global transport management software and related customs security filings including the implementation of EDI interfaces towards shipping lines, land carriers and customs brokers. Organization, leading and training of global superuser network. Coordination with external IT service providers including test coordination for software releases.

  • 11 years, Oct 2000 - Sep 2011

    Business System Analyst / EDI Integrations & Operations Development Support


    My main tasks are Operations Development Support (analyzation and implementation of operational change requests), EDI/Web Integrations via EDI and ANSI X12 from a business perspective and international IKEA projects in the field of transportation and customs.

  • 7 years and 9 months, Feb 1993 - Oct 2000

    Customs Specialist


    Import Customs, Declarations, specialized in exports, extensive knowledge in customs preference documents, responsible for tariff classification in Germany, participations in projects such as implementation of EDI and standard customs software


  • German

    First language

  • English


Browse over 18 million XING members