Jessica Oliveira

• Coordination of international sales and business development for customer experience services; • Managing bid processes, pre-sales support, and crafting tailored proposals for global and local clients; • Developing sales materials to boost growth and brand visibility; • Managing Bosch’s internal community to enhance relationships; • Supporting the design and analysis of client processes for BPO tech implementation; • Conducting market analyses to identify trends, opportunities, and areas for expansion.

• Development and execution of marketing strategies and concepts; • Product management on Amazon website; • Amazon campaign performance analysis; • Sales and market data reporting using Power BI and Excel to generate insights and support decision-making.

• Monitoring internal business processes for customer negotiations, including feasibility analysis, quotations, price adjustments, and credit limit evaluations; • Active participation in projects focused on exploring new market segments; • Support for Key Account Managers in market research and prospecting of new customers; • Development of dashboards in Power BI to track and analyze key performance metrics and results.

• Monitoring and execution of incentive campaigns; • Management of gifts, samples, and Point of Sale materials to support marketing initiatives; • Analysis of investments made to partners, optimizing performance; • Creation of communication materials to convey campaign results and strategies; • Development of tracking dashboards using Power BI and Excel for performance monitoring.

• Updating invoices in GKO and SAP ERP systems; • Analysis of freight costs, pricing, and results to identify opportunities for improvement; • Accounting data analysis to support financial reporting and decision-making.