Jim Callan

Designing and developing IVR and SMS chatter-bots for human resource application telephone integration.

Chief consultant and visionary.

Led development, deployment and production support of contract management and billing system for IBM cloud-hosted clients.

Planned Oracle ATG Commerce infrastructure upgrade, created instance architecture, coordinated infrastructure buildout and provided ongoing application performance test planning, testing, analysis and advisory services

Led Kentico team to upgrade, maintain and provide stand-by production support for multi-lingual global web site.

Led Liferay Portal team to develop and maintain site, integrate SAML2 and multiple analytics solutions.

Consulted on SAP Hybris and provided Perl daemon for content, pricing and inventory integration

Designed terrestrial infrastructure and network metric reporting system. Wrote RFPs for vendor selection.

Solved critical home-page performance bottlenecks in time for holiday shopping season and Cyber Monday.

Retained as on-demand, standby AWS instructor for cloud formation, administration and operations classes.

Led teams, developed solutions, advised hosted clientele, developed and conducted technical, sales and marketing analytics training and workshops and provided eCommerce architectural and technical innovation and mentoring

Diagnosed, solved and consulted on microservices shopping cart issues on production Target.com web site.

Designed and developed WordPress online shop for this provider of 3-D printing accessories and tools

Planned, load tested and advised on two Ruby on Rails, MongoDB, AWS-hosted operations applications.

Developed content templates and DB2 and IDOL deployment scripts for multi-lingual global customer service portal. Prevented DDOS attacks using custom designed and developed intelligent web security agents

Led WebSphere Commerce team to port and re-host and re-integrate 11 global web sites for Burt’s Bees

Advised tech and hosting personnel on ATG version upgrades and active-active infrastructure conversions.

Planned and consulted on ATG upgrade and transition to Endeca and MDEX search for primary web site.

Audited DevOps practices and presented recommendations for tool, policy and procedure improvements.

Designed new enterprise architecture for all operational systems for this utilities call center. Advised executives

Lighting Design and Staging

Development Methodologies, Database Design, Information Storage and Retrieval, User Interface Human-Factors

Artificial Intelligence, Information Storage and Retrieval, Databases