João Gramacho

Working with development of methodologies and practices of IT activities for: infrastructure services, software development, project management and outsourcing.

Working in the Innovation team to bring competitive advantages to the company, mostly with software engineering and agile development methodologies and systems integration and customization.

Leading a seven people team of professionals in IT infrastructure support (hardware, operating systems, security). Dealing with IT research for new technologies, implementing changes on IT environment, and working on problem and incident management.

Implement an interface to check network equipment health, network traffic and utilization of data and voice circuits; Planning and implementing: data center location migration, strategy to migrate all IP addresses to integrate with holding company, data and voice circuit consolidation.

Research of technologies and products of commercial partners (Microsoft, IBM, Cisco, NAI, Avaya) to make commercial projects of implementation and integration of IT solutions. Need to present products, technologies and projects to customers.

Planning and implementing the migration of the provider’s remote access infrastructure from analog to digital line.