Joel Korula Kurian

• Efficiently process 3,000 to 4,000 parcels daily within demanding 4-hour operational windows. •Manage inbound shipments daily, ensuring effective unloading and distribution. •Support dispatch operations for courier drivers, ensuring prompt movement of shipments. •Handle heavy cargo using forklift operations. •Perform high-speed barcode scanning, sorting, and routing based on postal codes •Lead a team of three in repackaging and regional sorting specifically for Cottbus deliveries.

* Managed 100+ accounts daily, ensuring accurate processing of sensitive financial and insurance data. •Executed end-to-end claim lifecycle management, improving operational efficiency. •Reduced claim rejections through eligibility verification and authorization checks. •Conducted denial analysis and claim resubmissions, increasing recovery rates. •Generated reports and dashboards using Excel (Pivot Tables, VLOOKUP)

.Completed a 4-month internship developing and deploying web applications using Python, Django, and front-end technologies. • Gained practical exposure to software development lifecycle, version control (Git), and database management. • Collaborated with senior developers to deliver functional modules within agile project timelines.