John Garner

• Solution Design • Stakeholder Presentation • Project documentation. • Worked with network and Firewall teams to configure devices. • DDMi Implementation & Configuration • Network testing • Rollout of agents to Estate • User Training • Software Recognition

•Solution design validation. •DDMi 7.61 configuration validation •Integration of 3 DDMi servers and 1 Aggregator. •Bespoke solution using call home functionality only (no ping or Snmp access) to inventory 80,000+ desktop and laptop devices. •Worked with test teams to validate solution and troubleshoot any issues. •Technical lead for rollout. •Knowledge transfer to live support teams. •Technical lead for enrichment of customer SAI files. •Technical lead for network testing of the solution.

•Troubleshooting and optimization of DDMi 7.60 •Scanner customization to meet business requirements. •Knowledge transfer to empower the ongoing support team. •Technical lead for upgrade to DDMi 7.61. •Troubleshooting of network issues (Snmp, firewall access etc.) •Solution architecture design for DDMi 7.61. •Managed Agentless solution to 17,000+ servers and workstations with the discovery of an additional 7,000+ network devices.

DDMi planning and deployment to Royal mail group (RMG) •Installation & Configuration of DDMi 7.60 •Technical Documentation •Scanner customization to meet business requirements. •Knowledge transfer to empower the ongoing support team.

Customised ‘out of the box’ pilot solution to fit DHL’s business requirements. Solution architecture design encompassing staged rollout to 3 data centres (7,500 servers) of DDMi 7.50. Architecture documentation. Specification of DDMi hardware for collectors and Aggregator. Installation and configuration of the collectors to meet business requirements with full configuration documentation. Worked with packaging and deployment teams

•Technical lead for the HP Enterprise Discovery toolset (DDMI) pan health platform. •Responsible for day to day running, configuration, installation and upgrade of the application. •Technical lead on the application upgrade to HP Enterprise discovery 2.52 providing detailed installation documentation and an upgrade pack configured to BT Health requirements. This enabled support technicians (ASG) to easily upgrade the 6 collectors and Aggregator. •Creation of Scanner configurations for upgraded toolset.

•Responsible for the deployment of HP Openview Enterprise Discovery Agents to over 3000 servers on the Spine and LLSP Estates using automated and manual deployment techniques where applicable, working closely with the Opsware, Radia, Network, firewall, Configuration management and change teams. •Day to day management of the above within the HP Enterprise discovery application to ensure connectivity across the network, working closely with the network, firewall, change and HP delivery teams. •Responsible f