John Groff
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von John Groff
Led Customer Experience Strategy Design practice. Managed business development and delivery strategies for the on-line experience. Managed project teams and built intellectual capital to take to market. Also led the automotive heavy equipment business solutions executives for IBM from 2004-07. Responsibilities included creating market offerings and responsible for all routes to market for industry vertical for $250M revenue market across all three product groups.
- 3 Jahre und 2 Monate, Aug. 1997 - Sep. 2000
Director - CRM
Kodak Polychrome Graphics
Led the development of a supporting CRM application for the North American field sales and inside customer service. Managed the operations for the $850M region.
- 7 Jahre und 4 Monate, Mai 1990 - Aug. 1997
Division Manager - Industrial
International Paper
Oversaw a new start-up Industrial division at the Memphis distribution branch for B2B model. Retrained existing sales force and hired sales specialists and CSR’s to support new division. Created relationships with supporting product companies represented in industrial vertical. Owned Profit/Loss control for division including inventory.
- 5 Jahre und 11 Monate, Juni 1984 - Apr. 1990
Plant Manager
DCR Graphics
Responsible for all plant operations and capital expenditures, scheduling, customer service and production.
- 5 Jahre und 1 Monat, Mai 1979 - Mai 1984
Plant Manager
Process Printing & Design
Responsible for for plant production and scheduling.
Ausbildung von John Groff
- 1989 - 1992
Business Administration
Unversity of Memphis
Concentration in Marketing and Statistics
- 1982 - 1988
Electrical Engineering
University of Memphis
Minors in History and Math
Sprachen
Englisch
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