Jorge Labian Perez

Operations manager of the Quick Response Centers (QRCs) of Austria, Turkey and Hungary, and the Customer Service offices in Bulgaria, Romania, Czech Rep., Poland and Kazakhstan, as well as the regional aftermarket strategy for the entire Flowserve product portfolio.

General manager of Flowserve Austria GmbH, in addition to the responsibilities of the previous role. Managing budgets, developing strategic plans, implementing policies, overseeing daily business activities, and ensuring the safety, quality and sustainability of the company.

Department manager of aftermarket support and solutions for Flowserve Brunn heritage products, such as management of warranty claims, site services, repairs at site, and response to diverse customer`s queries. In charge of the achievement of the KPIs, ensuring the distribution of lessons learned, and the formalization of internal procedures.

Leader of a Project Manager`s pool and their project teams, and therefore, in charge of the achievement of the combined goals (KPIs), the customer satisfaction, the identification of good practices and their formalization in internal procedures.

Same agenda as per previous position, but adding the deputy responsibilities of the leader of a project manager pool

Person in charge of the company projects (centrifugal pumps – Oil and Gas industry), coordination of resources, fulfilment of technical specifications, clarification of technical issues, and procuring on time delivery.

finance, Quality management, project management, marketing, commercial strategy. Thesis: Integrated management system (ISO 9000, ISO 14000 and safety laws) in Wrexham, UK, 6 months.

Petrochemical, chemical equipment, analytical chemistry, spezialized on environment (ISO 14000, wastewater, issues...). Thesis: design of an analitical chemical laboratory for the EUP Donostia (University of the Basque Country)