Josep Mingorance

Full control and accountability for the major accounts in the Spanish Government and Public Administration, including ministries, regional local governments and main municipalities, with a yearly sales quota assigned. Define and deploy the business development strategy to attract new customers in the assigned territory Retain the existing customer installed base and develop up-selling and cross-selling opportunities Build and agree long term strategic and comprehensive enterprise agreements

Meet and overachieve the assgined quota in the Spanish Government and Public Administration sector Develop in-depth knowledge of partner and client’s businesses and organization structures Coordinate and leverage all company resources to ensure high customer satisfaction rates Note: On July 21, 2009 Open Text Corporation completed its acquisition of Vignette Corporation

Define customer care strategy for Spain, Portugal, Italy and Greece Responsible for the maintenance renewal quota (US $2,5 million) in the assigned territory Engage, lead and manage virtual teams to manage customer critical situations

Lead global, cross-functional teams Meet services quota of US $1 million Strategic planning and leadership of main projects, including budget, deliverables, timelines, bill rates, IP ownership and milestones

Manage simultaneous projects (program) based on web content management solutions Ensure timely and on-budget delivery Lead global, cross-functional teams

Sizing and valuation of major projects in the Barcelona territory Engage and coordinate a group of 25 consultants across the existing projects Manage customer critical situations Note: On June, 2006 Sage Group (www.sage.com) acquired Logic Control, S.A.

Assist the sales department from a technical perspective Assess in-budget viability of major projects

Assessing customer requirements and building the functional and technical analysis Building and deploying bespoke solutions

Business Management